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Old 09-23-2010, 09:24 AM
shuffle shuffle is offline
Junior Member
Join Date: Sep 2010
Posts: 1

I think I'm having the same problem with my Zen Touch, does anyone have any suggestions, or is it time for a new player?

Not every time, but very frequently, when I press any of the buttons on my Zen (menu, back, ok, next track, previous track) it responds as if I've pressed the Random button, so switches to shuffle mode and adds every track to the now playing list.

To get back to where you were before, and out of shuffle mode you have to press many of the buttons that potentially cause the problem - sometimes just to get it playing a playlist takes three or four attempts. (Each of which increases the likelyhood of the player being dashed to the floor in frustration.)

I'm sure a while ago, when I was looking up how to replace the battery I read somewhere about how to fix the buttons, but I can't find this anymore.
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