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  #1  
Old 09-02-2010, 12:28 PM
quix117 quix117 is offline
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Default Loose Headphone Jack

My Zune HD's headphone jack is loose, so when the cord gets tugged at or the plug of the headphone gets wiggled around, the sound gets muffled. I bought my Zune in sometime around May, so I'm sure that I have warranty. Will Microsoft repair this if I call them and then send it to them?

I suspect this is because of the bulky HD555 headphone jack, which I will be getting a different adapter for.
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  #2  
Old 09-02-2010, 01:03 PM
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Living In Lies Living In Lies is offline
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It sounds like it's more you're mini jack on your headphones, this may explain a little.
http://www.anythingbutipod.com/forum...ad.php?t=12878

And if it is actually your jack, I;m sure they will repair it, just expect it to take like a month.
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Old 09-02-2010, 02:10 PM
quix117 quix117 is offline
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I called customer support, and I'm going to send them my Zune. Not looking forward to waiting a month, but Reach should help me through the month. I'm ordering a Grado adapter so this doesn't happen again.

EDIT: It is my jack. I used a few pairs of headphones and got the same results. And I'd rather not risk ruining my headphones by soldering, as I've never done it before. Plus a soldering iron would cost just as much as the Grado adapter.

Last edited by quix117; 09-02-2010 at 02:15 PM.
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Old 09-03-2010, 11:44 AM
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Reach... you plan to have time to listen to music after reach?! :P
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Old 09-03-2010, 12:36 PM
quix117 quix117 is offline
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Quote:
Originally Posted by Moonrakerone View Post
Reach... you plan to have time to listen to music after reach?! :P
I can listen to music while owning at Reach.
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headphones, loose headphone jack, problems, sennheiser hd555, zune hd

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