Old 01-10-2010, 08:13 AM
mvbg mvbg is offline
Junior Member
Join Date: Jan 2010
Posts: 1
Exclamation Zen 4gb Stops Working :(


I have a 4gb zen and its stops after a randomic time, some times after 30min or 15 min or 3 min!!!

Apparently the player does not turn off because the screen is dark gray and the blue light stays on, but you can not turn it off normally, only after pressing the reset button.

After that the player can not turn on, the creative and ZEN logo appears , the screen flashes and returns to be dark gray with blue light . After a few attempts, the "Rebuilding" message appears and works for some time.

I already formatted and reloaded the firmware 1.21.03_0.03.01, but the problem continues.
In Windows 7 the battery always appears as 34-39% but the player shows 100%, i do not know how to see in windows xp.
I use the player too little, sometimes a month without it.

Thank You for ANY help.

(Sorry for the "Google" english)
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Old 01-10-2010, 06:27 PM
bikertrash bikertrash is offline
Join Date: Apr 2009
Posts: 256

Don't trust the battery indicator on the Zen's screen. Put your player on charge for overnight if you can. I heard it takes 2 hour or 2 and a half hours to get a full charge. If that's not the problem, I hope its still under warranty, then get a hold of Creative.
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Old 03-07-2010, 04:55 PM
hh00010 hh00010 is offline
Junior Member
Join Date: Mar 2010
Posts: 1

Hey Mvbg

Does this video look like the problem you are having...if it is I'm having the same one. Shame I've not worked anything out yet!

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Old 06-23-2010, 01:30 AM
bluesky231 bluesky231 is offline
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Join Date: Jun 2010
Posts: 5

do you want to sell it? I will buy me if you do... nguyenthoai231
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battery, blue light, firmware, rebuild, zen

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