Old 02-11-2010, 10:35 PM
saint99 saint99 is offline
Junior Member
Join Date: Feb 2010
Posts: 1
Default Zen mosaic stuck at Zen Screen after power on

Zen word screen stuck after power on. Anyone knows how to solve? I also did reset but the same..
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Old 06-13-2010, 04:36 AM
abozoluser abozoluser is offline
Junior Member
Join Date: Jun 2010
Posts: 2
Default Try the FAQ in the User's Guide "To clean up your player's memory"

My Zen Mosaic EZ series wouldn't get past its "Rebuilding" screen no matter what, including several resets. I was able to restore its functionality by pressing reset, then when the boot process started, pressing the upper left button which caused the device to enter its "Recovery Mode" screen. I then selected all the options, one by one, "clean up", "format all", then "reboot". Ta Da. Everything works again.
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