Originally Posted by DaveMac-MS
The problem is not with your device - this is a router issue. Probably just easier to call up Verizon and swap out your router.
Just a quick update. Trying to convince Verizon that I needed a hardware replacement from them because all my wifi devices work fine except
my Zune wasn't happening. However, I did find that Buy.com was selling the Trendnet 432BRP wifi router brand new for only $20 (free shipping too!). The 432BRP is on Zune.net's short list of 'approved' routers and I was able to connect that router to my Verizon FIOS router and it worked like a charm! I was able to surf online, go to the zune marketplace, and sync via wifi! plus now I have a few more LAN ports available for my ever increasing home network.