Old 01-30-2010, 10:47 AM
astanix astanix is offline
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Join Date: Apr 2009
Posts: 4
Default Play/pause button broke.

My play/pause button came off today, it fell on the ground and I couldn't find it .

I bought my Cowon S9 on January 31st, 2009.
Today is January 30th, 2010.
I am still in warranty.

When I can actually file a claim with them, I will no longer be in warranty (since they're closed today/tomorrow).

Do you guys think they will honor the warranty a couple days longer or am I just going to have to buy a new one?

Last edited by astanix; 01-30-2010 at 11:03 AM.
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Old 01-30-2010, 11:06 AM
gebal's Avatar
gebal gebal is offline
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Join Date: Sep 2007
Location: Near Liverpool, UK
Posts: 604

take a dated photograph to prove the incident happened within warranty period. They may still say no, but at least having some form of proof might raise your chances. Sorry that you're in this position though :/
Player: 32gb S9 / Sansa e260 r'boxed / Motorola Defy with Cubed player
'Phones: Senn' CX250 / Senn' HD202 / Shure SRH 440
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Old 02-17-2010, 09:33 PM
astanix astanix is offline
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Join Date: Apr 2009
Posts: 4

I just wanted to let everyone know that they honored my warranty and I just got my player back today all fixed and working.
2 week turn around time isn't too bad I guess. (from day I sent to day I received back 15 days.)
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