Frozen C150

[GuidoC]

My mp3-player is frozen Wenn i remove the battery and put another one in it, it is stil frozen, and when i connected in in the pc it's stil frozen Does anybody have the same problem, of does anybody know how i could reste my sansa c150 mp3 player?

[CrowdAds]

[Atter]

Try to put it in Recovery Mode than update your fimware.
I don't tried it because i don't have this problem, but it worth a try

[greysaint]

Take out the battery... leave that out for about 3 minutes. Then hold down the power button for about a minute without the battery in it. Put the battery in and try to turn it on.

If it still remains frozen, then repeat, but don't put the battery back in. Instead, again without battery, plug it into the computer and see if it gets recognized. If it doesn't then it's time to call SanDisk because they have a utility that may help you.

[GuidoC]

it's still frozen...... The screen shows me the number of a song, and the time of it, but stil it doesn't react I've send a mail to sandisk, and if they don't responde in a week, i will send it back to the shop where i buy it

[Atter]

Originally Posted by GuidoC

it's still frozen...... The screen shows me the number of a song, and the time of it, but stil it doesn't react I've send a mail to sandisk, and if they don't responde in a week, i will send it back to the shop where i buy it

Have you tried my method?

[GuidoC]

No, how i put my mp3- in recovery-mode??

[GuidoC]

if push all the buttons, and than the on/of button i could do 2 tests... But i tried both, and still it's frozen :| If i put it in the pc, while this mode is running, if got a pop-up don't recognize this asb-device, and i can't install a driver for it

[masterl33cher]

i have the same problem with my sansa c150
is frozen on the sansa logo i've replaced it and i have the same problem with
the new one

[Atter]

Try this, maybe it will help you.

http://www.sendspace.com/file/7ge9cr

Everything is in the archive!

WBR.: AtTeR

[greysaint]

Originally Posted by Atter

Try this, maybe it will help you.

http://www.sendspace.com/file/7ge9cr

Everything is in the archive!

WBR.: AtTeR

That was the utility I was talking about. Thanks Atter

[wizard1]

How do you enter recovery mode?

[Atter]

Just read the txt file inside the archive and you will get your answer.

[DixiePenguin]

I cannot thank you enough. I have been fighting with a frozen c150 for a month. I have tried many websites with extremely confusing information, no help at all from SanDisk and many suggestions from people who obviously had no idea what they were talking about. I downloaded the utility followed your instruction and had a functioning player again in less than 10 minutes.

Many thanks from the wilds of Idaho

[jojo32494]

Thanks so much!! you helped me unfreeze my sansa c200 Thanks again

[udizam]

Hi Guys,
like others here, i have a malfunction C150 and SANSA.COM doesn't support that for some reason. so again, like other, i had to search a lot until i got to this thread where a slight hope emerged.
i followed the directions of the HOWTO and it worked fine (the no battery and recovery etc) but the FW update failed!
so i'm back at starting point where my player is stuck (actually it's not freezed but the sandisk logo is flashing slowly which is ever more annoying as it means that the device is alive but just in some kind of deadlock).
reset (20 sec menu button) isn't woking as well and of course i cannot enter the menus.
I HAVE NO CLUE WHAT TO DO NEXT!
any suggestions? except not bying SanDisk player next time as they definitely win the bugs per $ contest :-(