android
  #1  
Old 07-02-2008, 06:46 PM
jagfan jagfan is offline
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Join Date: Oct 2007
Location: JAX, FL
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Default Can't Access Menu/Settings - only FM Radio

Not sure what happened, but suddenly my Clip seems to have lost everything except the FM radio. I'm unable to access the menu or settings. When I try to connect it to my PC (Vista Home Premium), it shows up as Sansa - Portable Device 1 without a drive letter assigned. I tried resetting the unit but that did nothing. Tried to update the firmware, but updater says I need to get into MSC mode and I can't get into that either. Since the unit doesn't have a drive letter assigned, I can't do anything. I've tried changing USB cables and ports - problem continues. I'm bewildered and out of ideas. I need help please. Thanks
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  #2  
Old 07-02-2008, 09:20 PM
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advcomp2019 advcomp2019 is offline
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It is in MTP mode since you have Windows Vista. Are you using the latest firmware? Have you looked at the MSC mode sticky?
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