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Old 07-23-2007, 10:27 PM
bhairavi bhairavi is offline
Junior Member
Join Date: Jul 2007
Posts: 1

Hi, this is my first post here. I had pretty much the same problem that Tsy did with my Neeon 2. Mine wouldn't turn on at all or get recognized by my computer. I contacted customer service and got some unhelpful advice about using recovery mode, which just wouldn't work for me.
But here's what did work for me --After repeatedly resetting and trying to enter recovery mode (you press and hold the play and record buttons), I was able to at least get it to turn on. However, it froze on the Creative logo screen with the screen half-black. After a few more resets, I got a message indicating "font mismatch" and instructing me to plug in the player. Fortunately the firmware (the 1.07.03 version) loaded for me and it seems to be working again, for now! I really thought it was toast. Of course everything I had on it was gone.

hope this information will be helpful -- it seems like a lot of people have had this problem with this thing.
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