Old 10-11-2012, 12:20 AM
roserose roserose is offline
Junior Member
Join Date: Oct 2012
Posts: 1
Unhappy Novice Mac User Clip Firmware update

Hi, I'm a non-technical person.

Two questions - how do I update the firmware for the Sansa Clip when on a Mac? The manual firmware update instructions claim I need to extract the firmware file. But it's .exe, which Mac wants to extract as a text file.

And, I am not sure, even if I did extract it, where the root directory is.


For the record, I have version 2.

2nd question - is it true that the Clip doesn't support AAC files?

Thanks for your help.
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Old 10-11-2012, 03:31 AM
skip252 skip252 is offline
Join Date: Dec 2007
Location: Chicago
Posts: 5,876

Welcome to ABi

You want to download the .zip from the "All Regions" download link on the page you linked. You extract that to the top level directory, that's the root, of your player after placing it in MSC mode. The setting to change USB mode is the under Settings=>System Settings=>USB mode on the Clip.

It's usually best to identify exactly which model Clip you have when you ask a question about a Clip. There's the original Clip, the Clip+ and the Clip Zip. They're all essentially the same player with different capabilities and features. However there's enough differences that some of the answers that apply to one won't for another.

The the original Clip and the Clip+ don't support AAC files. The Clip Zip does to a limited extent. The AAC decoder on the Clip Zip doesn't play files longer than ~10-12 minutes.

They all will play AAC files using Rockbox. There's more on Rockbox in my sig.
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firmware clip mac

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