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-   Samsung R0 / Q3 / Z3 (http://www.anythingbutipod.com/forum/forumdisplay.php?f=213)
-   -   system says updating library but freezes (http://www.anythingbutipod.com/forum/showthread.php?t=53450)

lukazzo 03-16-2010 06:50 AM

system says updating library but freezes
 
Hi i just updated the fw to 1.14 then add some mp3 with media player and some others mp3 give me error on synch, after the restart of r0 the system say updating library but nothing more and freeze, also if i try to reset the same thing happend

What can i do?

lebellium 03-16-2010 09:09 AM

Unfortunately there are huge issues on this firmware like this one. I'm currently in touch with the R&D to fix that on the next firmware.
If you cannot get boot your R0 and the computer doesn't recognize it anymore, you have to return it unfortunately :(

Nikolaus 03-16-2010 10:07 AM

Hey lebellium!
If you are in touch with the right people, could you also mention the issue that the R0 isn't reading the OGG-Tags right (the tracknumber)?
There were a discussion in another thread
Thanks in advance!

lebellium 03-16-2010 10:19 AM

Well, I'll try but that's not really something urgent. I have to get them to fix these critical issues that may damage your player before and I want them to focuse on that. Once that's done, they may focuse on usual bugs like tag support etc
If I give them a list of dozens of things to fix I know they won't do a good job.

Nikolaus 03-16-2010 07:10 PM

Is it possible to downgrade the firmware?
If the new one can damage the player, donwgrading is the better solution.

dayton77 03-17-2010 06:14 AM

I also have version 1.13 on my player and no problems up to now. (transferring music included) But I think I will not transfer any media until the next firmware will get out ...

lebellium 03-17-2010 01:55 PM

I have no problem either but for the moment 5 people on gmp3 and 1 here have got serious problems (> after sales service) so there is definitely a problem even though it doesn't concern everybody.

As you said, the best to do is to wait for the next firmware and not transfer files anymore for the moment.

edit: I don't know if we can downgrade the firmware. Someone should test

leag 03-29-2010 12:08 PM

Hello,

I've updated my player with 1.13 firmware a week ago, then i added more files and now my player is stuck on booting, while updating the library, it crashes and then tries to reboot again...then stops for good (on battery)...
I've contacted the support, no news for now, hope that they will answer me !

Ga!

lebellium 03-29-2010 12:29 PM

Your R0 is bricked, you have to send it to the after-sales service ;)
This bug has been fixed on the new firmware 1.17 but it's too late for you

leag 03-30-2010 11:42 AM

YP-R0 useless
 
you are right lebellium i phoned the after sales services and they asked me to send the player back...:(
Thanks anyway for your help.

leag 04-15-2010 06:05 AM

Hi !
good news, my plauer came back well repaired, thank you samsung for this quick work !

dfkt 04-15-2010 07:08 AM

Thread title (original 'Problem with samsung r0') changed.

Olphus 04-22-2010 07:32 PM

1.19 and "Updating the Library"
 
I got it today (R0) and updated it to 1.19 immediately but I get the "Updating the Library"...tried resetting but it doesn't make any difference.
Is sending it back my only option?

lebellium 04-23-2010 06:31 AM

Yes unfortunately :(


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