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SanDisk Sansa Fuze Review

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There was a gap that needed to be filled in the Sansa product line in between the Clip and the View. This gap was filled by the Fuze with a bigger screen, more capacity, and a memory slot compared to the Clip; but it wasn’t quite the flagship as the View with a lower resolution screen, smaller size, smaller capacities, and weaker video playback abilities.

Falling nicely in between the two the Fuze is a welcome member to the family with many improvements all around- even outperforming the View in some respects. If you would like the full scoop, read on, and I will break it all down for you.

  • Quick Look
  • Size: 3.1 x 1.9 x 0.3 in
  • Capacities: 2GB, 4GB, 8GB (microSD memory slot)
  • Screen: 1.9”, 64k color, 224x176 pixel
  • Audio: MP3, WMA, WAV, AA
  • Video: Converted MPEG-4 20FPS
  • Battery: 24 hours audio / 5 hours video
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Accessories

You will just find the basics in the box: the Fuze, proprietary USB cable, and earbuds. Accessory support for Sansa MP3 players have been pretty good, you will be able to find plenty of protective cases and a few dock accessories.

Design

The Fuze is constructed much like the View in that it consists of a rubberized back plate and a glossy plastic face. The use of the velvet-like rubber on the back plate is a great material for gadgets since it is extremely resistant to wear and tear; it’s also nice to keep it from sliding around flat surfaces. I can attest for this material since it is on my most (ab)used gadget, my Treo. The Fuze’s face is a hard plastic and resistant to scratching, but you will still need to use some care and not place the player face down on hard surfaces.

The wheel is similar to the View’s rubberized wheel but is made of a lighter matte plastic that fits in a lot better with the design. The rotation of the wheel is smooth and has very subtle bumps for each list or menu movement. So far this is the best wheel on the Sansa products to date- it is much improved since the early days of the e200.

The total of the design has a solid once piece feel and a nice heavy weight. SanDisk has always been known for their cheaper feeling designs and they has historically cleaned up in the lower end MP3 player market, but I almost don’t want to call this cheap. I say almost because there are still some tolerance issues on the assembly, mainly between the front and back plate. Still, the construction quality of the Fuze is the best of Sansa to date.

Screen

Previous Sansa players have always had mediocre screens. They were always bright and the colors fairly well represented, but all suffered from this weird “shimmer”- that would be the best way I could describe it. While this shimmer is not completely gone, it is a very noticeable improvement with probably about 80% of this problem is cured. This improvement is most recognizable in the contrast of screen text, making it more readable.

Like most non reflective screens the Fuze’s screen is a bit difficult to read outside in direct sunlight. You will have to crank up the brightness for readability.

Battery

The battery is rated at 24 hours for audio. I have been getting about 19-21 hours under normal use. I have noticed that the turning the screen brightness down can really help battery life. Video playback fell a little short at a little under 4 hours, just shy of 5 hours rated.

Firmware

The firmwares on previous Sansa players have been kind of a mess with constant updates for stability reasons and bug fixes. The Fuze however seems much more finished and stable. I have been using it for two solid weeks and it has not locked up even once. There were no bugs so to speak, but there are some disconnects and organizational issues in various menu and features- meaning there is room for improvement.

User Interface

The first thing I noticed and was pleasantly surprised by, was the improved responsiveness of the UI. It really breathed new life into the Sansa interface making much more usable all around, even though it is more or less the same UI as before.

First time users will be able to pick up and use the player since it is fairly straight forward and intuitive. The interface is good but by no means perfect, being that it still suffers from some inconsistencies and organizational issues. One example of this is that the there are sometimes two ways to scroll though a menu or list of media- either rotating the wheel or clicking up and down on the wheel. In order to give the UI some consistency and improve usability there should only be one way to traverse lists- that being the rotation of the wheel. By doing this it frees up the two buttons for other tasks. You could then pause/play your music while in a menu. It would also give you’re the ability to toggle in and out of a menu more quickly for reserving the menu button only for the menu. Sounds reasonable to me.

Media Transfer

The Fuze has all the bases covered being that you are able to select MSC, MTP, or Auto Detect. This basically means you can use it with any operating system (SanDisk only will give you support for Windows. If you are looking for Mac and Linux support, please drop into our Sansa Forums).

For those unfamiliar with the difference in these transfer protocols are, here is a quick run though. MTP is typical to most MP3 players and it will allow you to take advantage of subscription music services such as Napster or Rhapsody, as well as allow you to create playlists with desktop media players. While it does support drag and drop without the use of software, you will need to be on Windows XP SP2/3 or Vista.

MSC basically acts just like your thumb drive would, allowing you to drag and drop on any modern OS. This mode will work well if you are going between different OSes, but keep in mind you will be limited to less flexible third party playlist create applications.

I have been successful in switching back and forth between the two modes without corrupting the library. Everything seems to work fine, but you can only see the media you add in the mode you add it in. For instance you can only see files added over MTP in MTP mode and MSC in MSC mode.

Features

Radio

Historically the radio has only been so-so on Sansas, but this time I would call it above average. The reception is as good as radio reception gets and the auto program feature carefully selects only the clear stations. Your mileage may vary by what headphones you used since they act as the antennae for reception.

The Fuze can record radio in WAV format. The function is very basic, but has the ability to set the duration of the recording. Possibly handy for recording your favorite morning radio show.

Voice Recording

Like FM, Voice recording uses WAV format, but does not have the ability to set the duration of the recoding. The feature works well and picks up sound well from the mic located right below the microSD slot.

Photo Viewer

This feature works like any other photo viewer having basic list or thumbnail view mode. For each folder you have in the photo directory on the internal memory or on the microSD card, it will show as an album. It will only show a list of these and will ignore folder hierarchy. Slide intervals can be set for the slide show with or without music. Additionally, like music, a single go list can be created for a more personalized slide show.

There isn’t a limit set on the file or resolution size set for photos but I did have some problems with larger photos that displayed an unsupported message. Also you should note that larger files take longer to load and may look a bit distorted from resizing.

microSD Slot

The microSD memory will allow you to add an additional 12GB of memory, but will reach 32GB when these sizes become available to purchase. The card will fully integrate with the main memory including photos and video, creating one library. The media library will only refresh the database when the card is first inserted. This was relatively quick with a 2GB card, but I could imagine it to take a minute or so with a full 12GB card. The memory card still shows up separately in both transfer modes on your computer, so you will be able to delegate where your media will go.

Video

If you are looking for good video support, look elsewhere. Video playback on the Fuze is equivalent to the e200 where as it is more of a “bonus feature”. Granted it is a big improvement over the e200, but the Fuze’s low power processor requires the video format to be rather bloated. The format used is a 20FPS DivX format at the 224x176 screen resolution which takes about 6MB per minute of video, so typical movies will approach 1GB each. Conversion is also the issue. It is easy with the provided software, Sansa Media Converter, but it does take time.

Playback is decent, but the 20FPS lends to a slightly choppy effect. Under the options menu you have the ability to rate the video as well as add a bookmark. Adding a bookmark is a great feature, but I question the usefulness of rating a video considering that you can’t fit too much on the Fuze in terms of video. I also fail to see the usefulness of rating videos in general since they don’t get the same frequency of play as music.

Audio

Music

The music menu is organized like any other with typical artist, album, song, genre, ect setup. It also includes a “recently added” menu item for the last songs transferred to the player and a “top rated” that will show songs with 4 and 5 stars.

The album menu is the only real unique category in that album icons show beside each album title when it is highlighted. This is a nice visual feature, but you have the ability to turn it off since there are a few downsides. For one the album covers take a second to appear and two, you only see 4 albums at a time as opposed to 6 when the feature is turned off.

The one big thing missing from the Fuze and all Sansa players is multiple playlist support, something that many people miss. There is however a “go list” that will allow you create at least one playlist directly on the player. For more playlists you can create all you like with any media player in MTP mode. Under MSC mode you will need some home brew apps to create playlists. Check the forums for these.

Audiobooks

Audiobooks have their own section under the music menu. These books will show up there if you tag the genre with “audiobooks” or place them in the audiobook directory folder. This section is where your Audible files will go as well.

There is no ability to bookmark but there is a per file resume. When you start an audiobook file you are prompted to either resume or start from the beginning. Why there is no bookmarking feature under audiobooks and there is for video is beyond me. Also to note that if you turn off the player in the middle of a book or music for that matter, it will resume where you left off when the player is switched on.

Scanning is not the smoothest, but it does get progressively faster. It takes about 10-15 seconds to scan though a two hour file.

Podcasts

The podcast section works identical to the audio books section. With the same per file resume, speed controls, and chapter mode (which is useless for podcasts). Like audiobooks podcasts will be podcasts by either tagging the genre podcasts or putting them in the podcast folder.

Sound Quality

The sound quality is very good and can be equated to the Clip. The low end is nice full and the entire spectrum is clear. The bottom line is they are a nice match even for some expensive headphones. I have been using the Fuze on a pair of Shrue SE530’s and have been pretty happy with the performance.

Conclusion

SanDisk has been very progressive with their line of Sansa MP3 players and the Fuze is a good example of that making improvements and leaning from past mistakes. The UI has been greatly improved with overall responsiveness but they have some ways to go, not that it is bad it just lacks attention to details and overall organization of features.

Still, across the board there are plenty of other improvements in screen quality, build quality, and sound quality. The Fuze does have its issues but overall I’m pretty positive on it and can easily say it is the best Sansa to date.

Pros

  • Great Sound Quality
  • Solid design
  • Good radio
  • Improved Screen over previous Sansas
  • Improved UI responsiveness over previous Sansas

Cons

  • Weak video playback
  • Mediocre screen
  • Photos support limited to smaller files
  • Can only bookmark videos

Purchase

You can pick up the Fuze from many brick and mortar electronic stores but you will probably find it cheaper on Amazon with free shipping and no taxes

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Comments

Alex M on March 27, 2008 10:15 PM

no bookmarking audio...damn...*anticipating rockbox release*

kugel. on March 27, 2008 10:37 PM

Great review again. Indeed a very interesting player.

Though, I miss two things.

1) A picture together with the e200 ;) To compare the sizes.

2) I wished you said something about the 8GB Fuze compared to the 8GB view. The prizes are not too far away, and I wonder what the better choice would be.

What I also wonder. You said there's room for sound quality improvements, even though you come to the conclusion, that it has a great one (equal to the Clip, which used to have one of the best sound quality).

I don't understand exactly why SanDisk decided to go with such a bad video format again...Are you sure that 1 min will be 6 MB? I was under the impression, that DivX compresses quite well.

cpchan on March 27, 2008 11:43 PM

> Are you sure that 1 min will be 6 MB? I was under the impression, that DivX compresses quite well.

Yes, DivX (MPEG4 part 2) does compress quite well. However, it is no match for H.264 (MPEG4 part 10) that is commonly used in mobile devices, Blue Ray, HD DVD, these days.

Charles

PromisedPlanet on March 28, 2008 8:22 AM

It's not true that the microSD card will only be read for refreshing the library when the card is inserted; it will also be read when its contents have changed. Also, it will take a lot longer than a minute for a full card, if it's full of many files. I have an 8GB card with 1500 MP3s on it, and it takes about 15 minutes.

PromisedPlanet on March 28, 2008 10:07 AM

Actually what I've found is that even if the internal memory's contents are changed, the refresh database phase reads the card as well. This is possibly a firmware bug, we (in the Sansa Forum) are waiting to hear from Sandisk about it.

Miikerman on March 28, 2008 12:32 PM

I picked the 8gb Fuze up the other day and was very impressed with it.

I found the build quality and aesthetics (yep, they're important to me) high, and was amazed at the case construction. As a non-wheel sorta guy, I liked the fact that I often could simply click the up and down positions on the wheel to go through menus--I still question the efficiency of a wheel (as demonstrated when turning the wheel in multiple circles to raise the video volume). And the sound quality was good, as I would expect.

The only issues I saw were the size of the screen for video (although I really don't care about video--if I did, I likely would go for a larger screen) as well as a lesser screen finesse; and the unit I bought was defective and did not click in the wheel's 6 o'clock position (I got a mushy press function there instead). Also, the user interface is a bit dated graphically, in my opinion; I think it could use a facelift. (An option for user modification of the interface would be a great feature.)

I heartily would recommend the Fuze to people looking for a small flash drive player, given its good characteristics plus all of its other pluses: FM; recorder; and especially micro-SD capability (I just saw a sale on 4gb cards at $20--instant Fuze expansion). Me, I'm still waiting for a 64 or 128gb flash drive player ...

MV on March 28, 2008 3:57 PM

why Sandisk force you to use a proprietary USB cable? why they don't start using the universal mini usb? like in the Creative Stone.

Bazirker on March 29, 2008 6:07 PM

Sandisk looks like they're putting together a great line of players...but why don't any of them play free formats like ogg and flac? What's Sandisk got to lose in including codecs for these sorts of formats? Having Rockbox on my e260 makes the player much, much better, mostly because it can hen play these formats.

scott on March 30, 2008 7:54 AM

HEy cool review !

But i have to decide either the Sansa View or the Creative Zen !


Cool u are hearing High Contrast !


Scott

macias on April 4, 2008 9:19 AM

No bookmarks (again), this is sick -- it looks like only Cowon D2 is the only player for audiobooks.

I wish some manufacturer releases firmware as open-source.

wilson on April 4, 2008 10:39 PM

I picked up a 8 GB Fuze yesterday and I like it a lot.

My main issues: Skipping tracks is slow (thankfully I don't do it much) and they should have used a smaller font for more items in a list and more text per line because a lot of songs have long titles.

UI: Not the greatest but usable. A fairly easy learning curve unless you're a moron.

Build quality: Actually quite good and the metallic silver paint job is very nice and beats a frumpy black box. I expected far less. The silver also hides fingerprints, minor dust and fine scratches which black will not (just like cars).

Firmware: They officially released the player on 3/28 and they had a firmware update 4/1. LOL

Memory: Low for some people. I have a 8 GB card and 16 GB works for me because I don't see the point of having music I'll never listen to.

Video: More power to those who like watching video on a 2 inch screen. The PSP screen is the bare minimum for me and still only in a pinch.

Port: Mini USB would have been nice but SanDisk isn't alone with the proprietary port (Apple, Sony, Microsoft, Samsung and I'm sure others).

Audio formats: the average user just doesn't care.

Sound quality: It impressed me without even factoring in the price. Not the absolute best on the market but it's up there. Chasing ultimate sound on a portable is pointless because it'll never be as good as my $30,000 audio only home system.

I considered the View but I only want a music player so the smaller form factor is nice. The increased battery life is nice on the View but the screen shimmer bugged me. The Fuze is acceptable.

I also considered the Creative Zen and probably would have chosen it but the controls are on the right hand side and I use my left hand, no exception (right hand is for mouse).

jelengar on April 6, 2008 8:15 AM

great review, great player... the moment rockbox gets ported to it, i'm switching from my good old e200... i just wish all sansas would come bundled with rockbox, or at least source of firmware so that community would have easier job...

Zach on April 8, 2008 9:34 PM

One of my biggest problems with music players is a gap between tracks. I prefer to listen to complete albums and hear them in their full glory. For example, the Beatles' Love album loses the effect of its amazing transitions between songs. Does the Fuze have this problem?

jz on April 10, 2008 10:21 PM

I don't understand why SanDisk developed this player. People with videos and lots of music will stick with the View and people searching for good sound quality will take the Clip. Why another player, which is a slightly improved Sansa e200?

They could have improved so many things. Battery life, for example. 20 hours? Thats weak and by no means up to date.

The e200 was revolutionary, the clip is unbeaten, but the View and the Fuze are both mediocre players without any special reasons to buy them. The Creative ZEN for example does beat both of them.

jz

Blake on April 19, 2008 9:31 AM

Hey for what it's worth, I bought and loved the Fuze until I compared the sound quality to my Zen V. I had to send it back. There is an clear and undeniable difference in sound quality. Listening to the player for more than 20 minutes gave me ear fatigue.

Blake on April 19, 2008 9:32 AM

Hey for what it's worth, I bought and loved the Fuze until I compared the sound quality to my Zen V. I had to send it back. There is an clear and undeniable difference in sound quality. Listening to the player for more than 20 minutes gave me ear fatigue.

koop on April 20, 2008 8:17 PM

I prefer this to the sound of my friends creative player by a long shot, possibly a defected unit?

Damo on May 3, 2008 8:51 AM

Maybe you were just used to your Zen V's mediocre sound Q compared to the fuzes excellent sound Q?

Damo

Jeanna on May 5, 2008 4:50 PM

I am a happy owner of the Fuze. I bought it about a month ago from www.shopsansa.com – the official Sansa Store. I really like it so far. The features are great, the price is awesome, and the capabilities are incredible. I love the voice recorder and FM radio capabilities. I have recommended this to all of my friends and would recommend it to anyone.

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