Hey let me in on this one !! I need one for my child too!
My mom just bought the original mix stick, but it's already out-dated.Where can I buy this,PLEASE!!!

how come no stores have the videos for the max stix in stock????? they are impossible to buy or order. i have gone to 4 stores that carry max stix they have the stix but no videos how. target has plenty of max stix for 99.99 just no videos

I have found them at Target for $99.00 I bought 3 for my daughters for Christmas already. Last year I tried to get the Mix Stick and could not get it anywhere so had to turn to good ol' eBay!!! and of course paid WAY more than I should have! Keep checking Target, Best Buy and Circuit City. They all have online stores as well.

Does the software it comes with lets you convert DVDs to Disney Mix Max format? Or do I have to buy a special software to convert DVD to wmv? Thanks

There is no conversion software included. Instead you are instructed to use Windows Media Player to transfer files. While this works fine for the MP3's and JPGs, transferring videos in WMV format seems to take more effort. I haven't been successful yet, but supposedly you can use the free version of Windows Media Encoder to convert to a compatible format before transferring with Media Player.

i am a girl from south east london and i NEED to have one! its my first thing on my list to Santa nad he'd better get me one. i need to kno! wer did u all get urs from?

I really want to get this for my daughter...however, I'm concerned about the limited movies available (even when in stock). Does anyone know how to convert DVD's to SD cards?

you can order the max clips at www.disneyshopping.com but there 8 to choose from sorry there isnt a bigger selection

I am easily able to copy movies to my PSP and iPOD. So far I am UNABLE to figure out how to copy a movie onto my sons Mix Max. I tried the Windows Media Encoder, I have purchased software to convert files to ".wmv" format. I spent 5 hours trying today with no success. This "DRM 9 or DRM 10" thing is killing me!

Don't know if this will help but I found this info when looking for accessories for the mix max. Good luck!

http://disney.memorexelectronics.com/downloads/DMP9050_WMV_encoding.pdf

I bought my 7 year old daughter a mix stick in July for her birthday. Now she has to have a Mix Max! After spending some time playing with the Mix Max I am able to convert our existing DVDs into the correct format. I also purchased a 2 gig memory stick. So far I have stored 4 movies, 40 pictures, 30 songs and still have roughly 1 gig left between the internal memory and the stick. If Disney would have added a didgital camera to this thing it would be absolutely perfect. Now for how to convert files. Before you can use the Windows Media Encoder you have to rip the DVD to a readable form. I suggest using the software at

http://www.godownload.org/ImtooDVDTOPocket.htm

After you have ripped the DVD use the Windows Media Encoder.

http://disney.memorexelectronics.com/downloads/DMP9050_WMV_encoding.pdf

Feel free to e-mail if you need help. Good luck.

I have bought my daughter the princess max but I am reallly scared that it will get scratched up and dropped. Is there some kind of carrying case for this anywhere? Has anyone found one?

I found both a plastic/vinyl protective sleeve that comes in purple,blue, & pink and a pink leatherlike case at Target.

If anyone needs help coverting your existing DVDs to a format that the Mix Max will read, I have finally figured it out. I already posted it once here but the post has not appeared. In the case anyone needs to know before Christmas, let me know and I'll repost if necessary.

I brough the Mix Max for my son as a Christmas gift. I would like to know if this item would be a good gift for his age group or does he need the real thing. I was able to find a real MP3 player for the same price, but I thought it would be too hard for him to understand and download music & videos. I've read some of the messages posted on this site and it seems that the process can be difficult to covert a video ito the MP3. I would be grateful for a response.

Renee, this mp3 player is fine and songs/videos can easily be freely downloaded from Limewire or learn to get the pro version FREE at youtube.com

Keith, Thanks for getting me pointed in the right direction with imToo. Have you figured out best settings to use to make this simpler? I used General Pocket PC Excellent quality. Curious what you used to create the WMV file? I haven't finished yet but was curious if you were able to end up with a single WMV to convert to WMP9? Any help or details would be much appreciated!! Merry Christmas!!

Ok, I am just not having luck with converting files. Can someone please help. Can you email me step by step instructions? Thank you in advance.

Jennifer, I posted instructions but they have to screen them. wait just a bit and they will pop up for you.

Hi

I bought the Mix Max and was interested in emailing Keith directly to discuss options.

Hi

Can you email me at sbaran68@gmail.com. Thanks Steve

My e-mail address is kahowell@accmats.com if you need help.

Justin- Pull up the ImToo software and insert your dvd. Use General Pocket PC (*.wmv) Don't use excellent quality as it makes the file too large and the quality isn't an issue on such a small screen. Click "DVD" to open the DVD. Then deselect all of the checked boxes when the software finishes reading the dvd. Then find the largest (longest time) file in the list and select it only. Then click "rip." Depending on the movie, the ripping can take 2 hours or more.

After the dvd file has been ripped, I usually rename the file the Title of the DVD. Then use the windows media encoder. All instructions and the software links can be found at

http://disney.memorexelectronics.com/downloads/DMP9050_WMV_encoding.pdf

Follow the instructions. It helps to print them out. The encoding can take as much time as ripping, so be prepared to spend 4 hrs or more on total.

After the file has been encoded, you can copy it directly to the Mix Max using the USB cable, either to the enternal memory or to a memory card. I reccommend 1-2 gig sd cards and right now everyone has them on sale. Circuit City and Best Buy currently have 2 gigs for less than $40.

I hope this helps. If not please e-mail me.

Just got one of these for my Daughter for X-mas. But, I'm having second thoughts if she will be able to use it. Turns 4 in Jan. She does know how to operate an IPOD MINI so I only hope she can with this one.

I am having trouble getting songs that we've purchased from itunes burned onto the mix max. I had no trouble with the ones we bought from walmart.com since they are wma format. I changed it to mtp in the connection mode as instructed but now what?

The only device that can read iTunes files is an iPod. The easiest way I've found to get them on the Mix Max is to burn a CD from iTunes and then rip it into mp3 via Windows Media Player, then they should go right onto your Mix Max.

Just got my daughter's Mix Max out! She is very excited! We had no trouble putting her music on it, but we cannot figure out how to get pictures on it??? Please help! I can't even get the pictures onto my Windows Media Player? What are we doing wrong? Thanks!

To Tim Stone:
I read your response to Jennifer's problem, which is mine -- except I have a mac. How do I rip the burned cd into mp3 via Windows Media player (which I have on my mac), and then load them onto the Mix Max? The mix max loads on my desktop when I connect to the USB port but, obviously, the windows install disk that came with the mix max is of no value to me.
Thanks!

Is it possible to copy a content card such as Cheeta girls to a backup sd card?
If so, I tried but I am unable to play the SD 1 gig copy of it in the player.
I want to allow my kid who I bought a couple of movie content sd cards to be able to only have one sd card with a couple of the movies.

Thanks

For those of you still experiencing problems with the encoding process, you have my sympathy. I know it can be frustrating. I have received several e-mails saying that the 9.1 encoding option is not available, only 9.2. Make sure you download the correct version of the Windows Media Encoder. What I use is Windows Media Encoder 9 Series, Version 9.00.00.2980, Product ID:69542-821-9321321-04960.

Does anyone have the max stand? yesterday the mix max was plugged into it and runnimg for a long period of time. The mix max player got extremely hot and crashed. I can't get through to customer support and wanted to know if anyone else had this problem.

anybody else have problems w/ encoding time? For some reason my encoding time is over 2 days long. Something has to be set wrong? Any ideas?

Michelle, We bought the stand as well. So far no crashing issues. However, I did notice that it gets very warm. Let us know if you hear from customer service.

We got 2 mix max players one for a 7 year old girl and 1 for a 10 year old boy. I had no problem helping my 7 year old rip and sync her favorite albums with plenty of space left. My 10 year old figured out on his own how to rip from mp3 rocket. I still cannot figure out how to move the jpeg pictures to the wmp 10- the instructions for that were of no help to me. Any suggestions? I saw someone else asked the same. We have two sd card movies and am looking forward to trying to burn Pirate's of the Caribbean 2 for my son. The cheetah girls aren't his thing. Can you tell me where I might find the SD slot on my modem we have a DELL.

Keith,

I have gone back and checked on the encoder. It is not available now. The product code you gave is not listed. The new code is now 69542-465-082932404984. If I try to download the newest 9 series of course I need Windows Media Format SDK 9.5 - greek to me. It's funny how a laptop purchased less than 6 months ago already needs new updates?!
If someone has other suggestion I'll be waiting - my daughter is anxiously awaiting Pirates of the Caribbean 2 as well!

http://www.microsoft.com/windows/windowsmedia/forpros/encoder/default.mspx

This is the link to the correct Windows Encoder. Use the second one from the top, Windows Media Encoder 9 Series. The file size is 9,450 kb. DO NOT download the BETA/ Latest version which is the first choice.

This is very frustrating, I don't how they would ever expect young kids to figure this out. I still have yet to get it to work. Keith all your post are helpful, thank you. I still haven't gave up.

Children (and most adults) would have no hope. I was fortunate enough to enlist an IT department for my help.

On a side note, my wife just called and said that our daughter's Mix Max will not power on. More on that as it develops.

I was able to follow Keith's instructions and download the encoder too
and was able to make a movie that plays on the MixMax.

The PDF formatted instructions have to be followed to the "t", but make
allowances for the changes in the newer MS Encoder menus choices.
Plus, Im using the new MS Media Player v11.

Basically, Disney wants this product to support its own movies already
loaded on chips and sold for $20 a pop. I doubt they figured on its
customers using it for their own movie ripping, albiet it can be done.

What this process that Keith pointed us to allows us more flexibility,
effectively to reverse engineer the video process and put on our own
movies into a PocketPC format that is compatible to this MixMax player.

As an electrical engineer in the software industry myself, it took me a
couple of hours to get this all to work right. But I would have given
up if it were not for Keith's reference to the PDF guide.

Start with a small demo avi movie clip and get that to work before you
attempt to do a full length movie. Get the process down before being
slowed down by a huge project like a 2 hour movie.

Thanks Keith.

Well i finally got a video on it. But i need software to convert the DVD down. The one listed above crashes on me while it's trying to read the titles, gets to about the 12th one and shuts the whole window down.

My daughter received this for Christmas. I initially had to reset it to get it to work and she was able to watch a max clip movie on it. I was able to load some pictures on it for her. The next day I had to reset it again so she could listen to a mix clip. Now when we turn it on all we have is a white screen. The pictures that I loaded on it are still there but we can't get the menu screen anymore since the reset doesn't work anymore. I can't get through to tech support by phone since the line is always busy.I emailed them my problem but haven't received a response. I'm not sure if I should wait for them to get back to me or to just go ahead and reformat. Does anyone have any suggestions?

I've successfully coverted a music video and put it on my daughter's Mix Max, but the past few days have been trying with no luck to convert an hour long DVD.

I downloaded Im TOO DVD and it seems to work pretty well. It also allowed Windows Media Encoder to convert it nicely. The only problem is that it's the trial version and is only allowing me to rip the first five minutes of the movie. This is a problem mostly because I'm still not sure if the converter is not working on the file I previously ripped using a different program because of the type of file, or just because the file is too large.

If any one knows of a way to get this thing to rip this entire DVD, I would be forever grateful.

Amanda

Has anyone figured out how Mac users can load music (not videos) onto Mix Max? iTunes does't work. Thanks.

Amanda: Rip five minutes and then use the Encoder. Transfer that file and see if it works. If it does then you know that you did it right and will need to purchase the full blown version of Im TOO.

John: It probably isn't a software issue. Some DVDs (especially Sony) are protected and the Im Too software will not rip it. Try different DVDs and I bet you will get it to work. I couldn't rip High School Musical and alas had to shell out the $20 for a movie we already own.

Crashing update- All I had to do was reset the Mix Max and it worked fine again. This is after the small one attempted to remove SD card with a butter knife. Not a good idea- btw.

Update...I finally was able to get through to customer support. I told them that I had a white screen and that the player will not reset. We tried to reformat it but that didn't work. I was told to return it to the store. I guess if you have a white screen its dead.

Help; Bought 1 of these things (used) off ebay and bought disney movie clips to play in it. It will power up but will not play movie. All I get is a pop up message "Free 4MB of Space to Build Music Library". All I bought it for was to play mix max movie clips, I don't want to download anything. Can't get thru to support and they did not resopnd to emails. Tried reset several times to no avail. Guess only thing left is to re-format but don't know how. Can anyone help a frustrated grandma

I picked up one of these units at a Target for 69.98 on clearance. (I'm too cheap to get an Ipod or Zune...)

Anyway, since I have become addicted to the t.v. show, Jericho, I figured I would convert one of the episodes to play on this Mix Max.

Using the pdf instructions above, it worked perfect!.....Well, except for the ratio. The video was too tall for the width.

Since Keith has been a real help to most here so far, I hope that he can help me too.

The original video is 608x336, how do I reduce the size to keep the proper aspect as it was recorded from hdtv in the widescreen format.

Any help on cropping this to display correctly would be greatly appreciated.

Props to you Keith for your help so far!

To Keith and other posters: Your posts have been a godsend. I'm not very technically oriented and I've been able to rip several dvds and get them on the mix max. I've got a few things to add. I purchased the IMtoo software after trying the trial version and it's worth the $30. When using the encoder, I too found that there was no option for Audio 9.1, but chose 9.2 and its working fine.

As Keith mentioned, I've also found that some DVDs just won't rip and cause the machine to shut down. I'm glad it's not a problem on my end. I had this issue with High School Musical and Over the Hedge so I'm guessing it's just as Keith noted - protected DVDs.

Here's one puzzling thing --- when I rip Star Wars movies (original trilogy), the beginning frames where the story scrolls up skip around a lot and show English, Spanish, French and replay over and over again. Once you get past that section, the movie actually plays just fine. I told my kids to just fast forward past the beginning, but that get's frustrating as the Mix Max doesn't fast forward very well.

Finally, thanks again to Keith and the other loyal posters. I'm so glad I found this site and it's quickly becoming my new addiction!

I just got a mix max for my daughter for Christmas. I got an ipod as well for Christmas. I see that itunes has several of the Disney shows for downloads. I only see that these are available from itunes (ie, The Suite Life of Zach and Cody and Hannah Montana). My daughter is dying for me to download these and put them on her mix max. I have downloaded some music through itunes, but I haven't been able to get it onto her mix max, so I don't want to download the tv shows if I can't get them on her mix max to watch. Any suggestions on how to get these on the mix max or possibly another source that carries them?

Thank you!

Does anyone know when we can expect a firmware update? My little niece is running fw P.1.0.026 and she says that it takes her a long time to start up and display pictures. I hope this issue can be resolved soon with a firmware update.

I've printed out everyone's comments and they were extremely helpful, but what am I doing wrong? I tested a 5 min clip from a DVD, ripped it, then encoded it. Now how what do I do to move it from my computer to the mix max?

Also, the CD enclosed w/the mix max will not allow me to choose the top option "Install the Mix It Plugin" and the bottom option "Windows 98 SE Driver" gives me the error msg "This installer only supports Windows 98 Second Edition". What am I needing? My computer is a Gateway if that helps.

Thank you!

I just bought the Mix Stick (it plays music only) and I can't figure out how to get music onto it from my itunes. I have a Mac, and all the instructions I have found so far are for Microsoft. I know how to save playlists to the mix stick, and then I select "eject disk", but when I take the mix stick out, it tells me there was an error and no music was saved. I really need help because I am very frustrated with this. Otherwise, the mix stick is the perfect gift for my 9 year old.

thos things are cool I have one.becus my mom got me it for christmas.do u have one?

you use emusic!

Hi. My daughter got one too for Christmas and loves it. So my son wanted one and we bidded on one on ebay and are waiting for it to arrive. Does anyone know where I can get accessories for it? Protective cover, case, etc.? I see them on Ebay but I don't want to keep bidding. I want to out right buy the accessories. Went to Disney Shopping, Walmart, Target, Best Buy and no success!!! Help!

I don't know if I feel adventurous enough to try and rip movies but so far we have most of the clips and my kids are loving it. I just hope disney doesn't stop making the little clips!

Your right but I'm just too lazy and my kids are happy with what they offer. I would still like to get the accessories for it. Does anyone know where I can buy some? Please!!!

Target had the accessories at Christmas time. But I have yet to find them since, I should have just bought them then. Try www.Disneyshopping.com they might. I seem to recall best buy had a few accessories but not any mix max players, again this was at christmas time. Walmart stores only carry the Mix Max stuff online. If you have a toys-r -us near you you might try that or go online if your brave. Paula

Joyce - I saw on a Disney sponsored website, when I was looking for help w/getting the music installed, that in 2007 they were coming out w/lots more clips. The only place I've seen accessories; i.e. hard flip case, plastic covers, etc. was Target, but it was on clearance. Good luck!

To DS MixMaxers:

Im ripping StarWars IV-VI right now via a program called:
DVD to PocketPC 4.0 (makayama.com). Runs pretty fast under 30 mins to make a movie for the PocketPC format.

Ive been using this program for over a year to put DVD movies on to my HP IPaq 4355 when I travel.

From there, the procedure to encode to the MixMax format will be the second part of the two step dance.

I think its pretty funny and the American Way that someone is jumping on the opportunity to bundle the software and process outlined herein.
Instead, Ill use my software and Keiths flow and thank him for his contribution without profit.

2GB SD memory chips can be had for under 25 bucks if you search for them at sites like FRYES ELECTRONICS or STAPLES etc. I think my wife just picked up a 2Gigger for $10. Caveot Emptor peeps.

If there is a chance to make a dollar, someone will find it. I'm glad I could help anyone with their issues. I know being a parent can be frustrating enough without complicated gadgets.

I expect that SD cards will continue to increase in storage capacity and decrease in price. That will help us in our quest to load and store every dvd imaginable without limiting ourselves to the few titles Disney currently has for the MixMax.

I did get through to customer support finally for my mixmax player that crashed and the max stand. They were very concerned and said they are sending me out both brand new items and I am to send mine back to them, so they can figure out what happened. I have not received these yet though. I'll keep everyone posted on the outcome.

anyone have any idea how to erase songs once you put them on the mix max?

I am also looking for a way to erase and clear the internal memory on the mix max. I bought 3 for Christmas and 2 of the 3 are great, but my son's won't loas more than 30 songs and I removed them (i thought) at least when you go to songs on the mix max menu it says "no songs", but now that I try to load again like I did the other 2 players, I get a message stating that there is not enough free space. Ugh.....

Does anyone know what causes the clock to reset to 5:33 a.m.? Has anyone else seen this?

I now have a second princess version that I purchased for my daughter for Christmas. I returned the first one because neither of the pre-loaded SD movies would play on the Mix Max. I just got "file not supported" messages when I tried to play the movies. With the new one, one of the movies plays, and the other gets the "file not supported" message. I have had no problems moving music from my PC to the internal memory, but this SD movie thing is annoying. I have reset the Mix Max, and the clock and movie problem still exist. Can the movies on the pre-loaded SD cards go bad?

I plan on trying the customer support number tomorrow. Wish me luck!

to delete MP 3's Sync to the Mix-Max with Windows Media player
underneath the back button is the media player category button, make sure you have music selected.
Go straight down from there and click on Mix-max. It should open several choices like recently added, Artist, album, songs etc. I click on songs and right click on the song i want to remove and select delete. You can delete out of any of them whatever works best for you.

my son's clock keeps resetting to 5:33 a.m. also

Erasing data off the MixMax...

You can also put the SD memory chip into your PC, assuming you have a SD slot on it (if not you buy USB external ones from SanDisk) and manage your files manually.

But Id recommend the proper method that John described via the WMPlayer interface.

You can also go to My computer with your mix max plugged in, click on it then under the heading- devices with removable storage click on the mix max it will then bring up everything that's on the mix max and you can right click to delete on each individual song. I've tried to delete through the windows media player 10 and it didn't work but this way did. I also recently downloaded wmp11 it is very nice compared to the wmp10.

I still can't figure out how to put pictures on the thing. I bought three 512 gb sd cards at walmart today for 12 bucks each still cheaper than the 1gb for 50$. any help with the photo thing would be appreciated. I've learned alot here.

Thanks to all the pioneers who have blazed the way and imparted knowledge freely thanks!

copy and paste the pictures just as you described with the songs.

might help to resize the pictures to 220x176 as the smaller files are faster to load up. you might want them in jpeg format also.

As Bill said, just copy and paste. I put our pics in jpeg format.

512 sd cards will still hold alot of songs and quite a few pictures. I think you will only get 1 movie per card, maybe two if you are lucky. But go whatever route saves you the most money.

i have a 1gig card with "the philadelphia experiment" and two 40 minute t.v. shows with 370 meg to spare.

i figured out how to keep the "widescreen" formatting on the mix max. even with the movies in the "220x122" format, the video still looks pretty good. i am really impressed with this player.

i just wish encoding these movies was a faster process.

For a $100 gadget aimed at children, I have been very impressed. There are a few things I wish they would change (anyone lost the plastic piece intended to cover USB slot?). But overall I am very pleased.

I agree with Bill, I wish the encoding process was not so time consuming. But it still beats buying the limited clips.

Just picked one up at target on clearance for 49.00. Also got 2 movies at 13.99 each. highschool musical and cheetah girls. This is the target in clairemont mesa...in san diego, CA. There were about 10 mix max's and 6 of the mix sticks...around 30 movies..and 3 protective covers for the max..

http://forum.videohelp.com/viewtopic.php?p=1634484spriggig post helped me lots

I have two of these, the first one, bought back in October, developed the 5:33am clock problem AND it would not show video file titles (all that showed was the little icon on the left, the video played, but you had to guess which one you were picking) on the 1GB SD card add-in but would show the titles of the files on the internal memory. I was able to exchange that one at Target.

Now, the second one, bought in November has the 5:33am clock problem. I have not tried to exchange that one yet.

I'm disappointed with the tech support from Disney. I hoping for a firmware update to solve this problem.

BTW, I'm "spriggig" and I'm glad to hear that someone was helped by the guide I posted at videohelp.com. It's a PDF that follows the same procedure as the "official" guide, but shows how to save the settings so you don't have to re-enter them every time and also shows how to increase the quality of the video compression.

do you have to go through mix it plug in when putting music on the sd cards. I have been putting music on them and the player keeps saying loading and it is only 13 songs

I emailed Memorex about the 5:33am problem, here is their response:

"We are working on the problem. We do not have an answer yet."

@Sharon
The mix it plug in "analyzes" the music files and then uses the analysis to create a playlist when you press the "mix it" button on the mix max. It is completely optional.

I cannot get the software from then disk to install on my computer. The "install mix-it-plugin" screen appears, im clicking install and nothing happens.

Can i be doing somthing wrong?

I called consumer support, they stated that i have bad disks(since purchased 2)

David- Are you attempting to load the disk that came with it? Or are you trying to load Mix Max movies or songs on your computer? Because if you are just trying to load the basic disk, my advice is just to skip it altogether. As long as your music is saved as a Mp3 file on your computer you can just drag and drop into the Mix Max without going through any other steps.

See Darrin's message. "The mix it plug in "analyzes" the music files and then uses the analysis to create a playlist when you press the "mix it" button on the mix max. It is completely optional."

I got 2 of these things for my kids in December and both have the clock issue (resets to 5:33am), great idea but poor quality. If anyone gets a fix for this problem please post.

I need help, too! I've been reading all your comments and they have been very helpful. Glad I'm not the only one that is feeling "stumped" here. I'm thinking that maybe Keith can email me directly, if he doesn't mind...and give me help? Or Can I email you, Keith?
But, anyway... Here's the problem we are having. [Our System is a windows xp.]
I was able to get a movie onto my hard drive. I guess you could say that I was able to decode the movie. I found the folder it was stored in, and there were quite a few files there to choose from [don't know what any of them mean either]. I then found the "largest" one, as I was told to do, and then I encoded it with the Window Media Encoder. That seemed to work. But, when we went to try the movie it only plays 25 min. of the movie and NO sound. What am I doing wrong? How do I get the whole movie? I do have a "profile" in my encoder for MixMax, that I found someplace on the web...and the setting seem to be correct. Our sample movie was Ella Enchanted, it was the first movie I grabbed [and isn't a clip i've been able to find at the stores ...besides...we own it already on a DVD...like so many other Disney movies]. I'd like to add more movies to our "collection" so that we can play them in the kids players. Any help would be great.
Also...We were told at Target that these players are a "seasonal" item. We just picked up Mix Max players at Target for $49.99 each. The Mix players were going for $24.99. The clips were $9.97 each. Not all Targets have them on clearance yet...and you have to look for them. You know how target puts items on the end caps...look at all end-caps.

Okay...I'm going to start all over. I've deleted anything on my computer that deals with the "ella" movie. So, I'm starting from scratch here. I've downloaded a decoder software. do I have to use the one mentioned, i've got one called dvdshrink. I've got my wm encoder downloaded. Now what? Anyone out there today that can help me. My DH is starting to give me looks here. This is so frustrating...way to much time spent on this project. Maybe I'll have to wait for Disney to come out with more...hate to do that, but, what's a mom to do. Good thing my kids have Disney stock!

I'm able to get music on/off the internal space, and even onto a SD card...But, video, that's another story. I shouldn't say that. I actually have 2 small video that I had on my computer of our past family vacation. They seem to work okay. Don't ask me how I did it tho. Still haven't tried pictures yet.

Thanks Keith for all your help and input. My daughter got a MixMax for Christmas. I just followed your process for converting DVD to MixMax WMV via ImToo and WME, and it was successful. It was a pretty straight forward process. The only thing I noticed was when I play the video on the MixMax, the audio is slightly out of sync. Sort of like watching a Japanese movie. Have any ideas?

I too am seeing the 5:33 am problem. Hopefully, we'll see a fix soon. I am working on figuring out how to convert Disney shows I purchased from iTunes onto the MixMax. I may have to record them onto DVD, then convert, per your process.

Thanks again for all your help.

Tried to post a follow up...but, it isn't showing up. So, I'm trying again. After following Keith's advise...I've downloaded both programs and have tried all his steps. I did get my "5 min." trial version movie to work when I tried it on one movie. Thought of going ahead and purchasing the program...but, going to try with another movie before actually purchasing it. Want to make sure I'm comfortable with the program first.
I did try posting a question tho...can i delect everything that was saved during decoding/encoding once I've renamed a movie with my title?

Hi, new to this mix max thing - bought 2 on clearnace at target for my 2 kids.

i followed the steps that keith (thank you!) gave & was able to get the dvd converted, etc. but when I transfer to the player the sound is distorted. i thought maybe i did something wrong, so i put the kids high school musical songs (from our windows media player) onto the darn thing & it sounds awful too.

i dont want to open the other one to try it out to see if it is better, because then I am afraid i will get stuck with 2 sucky players.

let me know if this is something i am doing wrong or if maybe i have a bad player - or is the sound quality really poor & I was hoping for more than it can provide??

i feel so dumb, I am supposed to be part of the computer-age, but this thing has me pulling out my hair!! argh!!

Sorry all. I took a sabatical (remodeling kitchen). I see that people are continuing to have issues. Rather than post responses here, as they get rather long, feel free to e-mail me directly and I'll help as I am able.

Pictures are actually the easiest thing to load to the Mix Max. When you have it plugged into the USB port, open up my computer, you'll see the icon for the Mix Max, just drag your picture files to it. Worked like a charm on mine. Now, my question, Target discontinued all the stuff for the Mix Max, any ideas where to get accessories and movies for it other than ebay?

Not all Targets have discontinued them. I have three local stores that have them at regular retail price (chicagoland). Plus you can still get stuff at disneyshopping.com

Also, Best Buy still carries them. I just bought an AC adapter at Best Buy yesterday.

Hello I am new to the posts here but I am sure I have some info to share with a few of you, I will not get into great detail tonight as it is 11:30pm here but in the morning I promise I will help hopefully as much as Chris, my experience with the mix-max has been just as aggravating as I see many others shared my disgust with this product, but I assure you, you are not alone those of use that purchased a PSP have been working on these same problems for over two years now and have to contend with Sony changing things up constantly..... But as far as the Mix-Max goes my experiences with the PSP helped me to quickly solve the same problems you are facing when I purchased three 2 for my kids and 1 for my younger sister and so far have kept all three of them happy with content and I have even managed to automate some of this into a script which I will publish to a web site I am building or should I say have been working on for over a month now, FREE of course as I am sure all of you are not interested in investing any more cash it these "children’s toys" I will be posting programs needed links and downloads for these to ease the pain I will also be including some tips and tricks and how - to's on acquiring the media you plan to place on the MIX-Max all legal of course.

Michellee may I ask when you say sounds horrible if you could elaborate a little such as is it choppy, static, low volume or erratic play back

I need to retract my last post as I have surfed a little research and as it turns out the tools I have used in the past have sense been taken off the market due to people using it to pirate movies, so this will delay my web posting of the info as I will need to figure out plan B, but if by chance any of you purchased dvdxcopy before it went illegal the encoding of movies to the MIXMAX should and is answered via previous posts

SORRRRRYYYY

One thing that I've been doing is breaking movies in to "parts" or sections. With the player having a "slow" fast forward option...it makes watching the movies easier for my kids. If they have to stop watching a movie for some reason or another...they don't have to watch past parts that they have seen...they can just jump to the next part of a movie. I try to break the movie into 30-40 min. sections.

I purchased the full version of ImToo, but it only seems to be ripping half the movie. It is 39 minutes, but it completes after 17. Anyone know what I have wrong? This also happened with the trial version (supposed to get 5 minutes, but I only got just under 2 minutes). I am assuming it is a setting somewhere but I can't seem to find it. Please help!
Deb

Hello! I have read all of the postings and they have great info! However, none answered the question I have: has anyone found a good website to buy and download Disney music videos? My daughter wanted this to play all her favorite music videos that she sees on the Disney Channel. I have an iPod and use itunes (which I know is not compatible). When I set up my mix max, it gave me a choice of stores, none of which have age appropriate music videos....I learned that videos under the genre "babes" doesn't mean "kids". I made the mistake of browsing "babes" very briefly, my 5 year old was sitting next to me and was shocked at what she saw! Anyway, does anyone know where to get disney music videos (other than the mix clips)???
Thanks! Kristen

Kristen,
Hello yes you can go to limewire.com and get all kinds of Disney Music. Most of the same songs that come on the Disney SD music cards. And best of all they are FREE.

Deb,
Hello! When you open up ImToo are you clicking on the DVD and bringing up the movie you want to rip? It will take a while to bring up all the information that is on the CD. Once it is done doing that you will see that all of the files are selected. unselect all of them and just find the longest running time one and select it. Hit Rip and you should be good to go. Have you went to http://microsoft.com/windows/windowsmedia/forpros/encoder/default.mspx You need to print out a copy of that for the windows media encoder. Follow the instructions and La La you will have a full length movie.
If you need anymore help you can email me.
Linda

Go to lime wire you can use the free version but don't do it with the kids around because as with all free down load site. Their is alot of inapropreate material with the good stuff. Make sure you click on the Avi or WMV formates it will save you a step. Then you wll have to use the windows encoder as described in other postings. Also it can take a long time so I suggest down loading late at night then letting it run at night for both the download and then the encode steps. It all dose work but take alittle time. Good Luck

Hey, I've got a Mix-Max player, and I've been unable to get playlists working! I can't transfer playlists from Windows Media Player (using the directions in the manual), and I can't create custom playlists while I'm using the player, either (by selecting a song, and holding down the play button). No matter what, when I open the Playlist menu on the mix max, it's always blank, there's never anything there. Is there some trick to this? Has anyone else had this problem?

My added 2 cents, I used Tivo Desktop and purchased the Tivo Hand held media version for $25. I can bring recorded shows from my Tivo to my PC then use the WMV encoder like above and load any recorded show to the MixMax.... You can get all the disney shows you want...

Just a note: I've tried to deselect all, then just selected the "longest one". However, it doesn't always work. More times than not, it doesn't for us. So, most of my movies have to have each chapter selected...then, ripped, in order to do the movie. This has been fine for us, since we have started to convert in "parts" [part1, part2, etc]. This actually makes it easier for the kids to just "skip" to the next part of the movie. Also, my young one loves the videos that have "short movies" on it, or DVD with mult. episodes in them. Example: DragonTales...5 episodes a DVD...equals 5 mini movies to watch. [Much better for her attention spand.] In this movie, we weren't able to select "longest one", so, did each Chapter alone. We then renamed each chapter the episode name, and now she has 5 shows to watch.

So, if you are having problems with certain movies ripping "longest one"...try selecting by chapters. Just remember when using WMencoder, you will have to encode using mult. "sources". Also, make sure you change to "roll over to next source" after each.

If anyone gets info on how to reset the clock from 5:33a please post!

Gail B, to reset the time on the clock just go to settings and go down to the time change. It's really simple. Oh yeah, does anyone know how to get free downloadable videos to put on my mix max? I've been dying to know. One of you have already might have written that question down, but I don't have time to look through them all. :) Please let me know.

Is it still on clearence at target???????? I neeeed to know these things................

my mix max started the 5:33 issue. no fix yet for it. (and i've read through all the posts).

other than that, it's been working great.

to "not telling my name"

google search is your answer, unless you don't have the time.

ok, thanks bill. Oh yeah, and other question. They just keep coming, don't they? lol jk..... ok nvm. My question was can you get mix and max cards at local stores around your community, or is the only way to buy them is to order them on disneyshopping or other websites?

I just bought 2 brand new Mix Max's on ebay for $45 each, the cheapest I've seen them.

whoa. NK, make sure there's not anything wrong with the mix maxs'. Make sure there not ripping you off! I've never even seen them that cheap. Ok, someone pease answer my earlier question but now I have another one. I went to settings on my mix max, and what is the equalizer? It has different kinds of music genres for the choices, and I don't get it! Please, someone please explain it to me.

Well...1 of the 3 MixMax players now has the "clock issue". Will need to check the other players when the kids get home from school. Anyone found a "fix" yet? It's not that big of an issue, but, it would be nice to have it working, right? Disney....come'on...let's get a "fix" here!
To the person that posted on how to change the time, Thanks...but, with this "clock issue"...that process just doesn't work. It, for us anyway, goes right back to the 5:33a time.

hmm.. I was the one who wrote for the "clock issue" thing so I'll try to help out here........ Look on the paper work and papers that come with the mix max, and I THINK there's a number to call to help with mix max problems. Try calling that and if that doesn't work... Sorry! Good luck, sarah, and everyone else with the "clock issue"!

Hey everyone,

Today my mixmax player started the 5:33am thing and also says "Free 4mb of space to build music library" when you press any of the buttons. It won't play any music/videos even from the mix clips. Anyone have any solutions yet? I still haven't figured out how to add videos to it using my mac computer -- very frustrating! My daughter eagerly awaits using it. If anyone has any solutions....PLEASE let me know! Thanks!

Hmm.. Jennifer, sorry to say, maybe you have to return it and get a new one. I mean, if the buttons don't work and all.... Well, I'm not even totally sure really, because that's never happened to me before. But other people out there probably have way better advice then me, so hopefully someone else will post something.

I just got a new mix max for my son, and does anyone know how many songs you can hold on it? If anyone has the answer, please let me know. Thanks.

You can play 240 songs on a mix max.

No matter what input I use, the encode always craps out. sometimes it refuses to even start up. I'm running a brand new hp pavillion with xp pro and more than enough resources... has anyone else had this happen? Has anyone found a fix?

Thanks...

My advise is to read thru the topics above that are posted by Keith. He has some great advice on how to get movies to play. Decoding/Encoding and all that stuff. All his advice has helped us out here. [THANKS KEITH]

It now appears that all three of our players have the "clock issue". I don't dare try to call Disney for help, since many of you have already tried and have gotten nowhere with them. Hopefully someone at Disney starts working on it...so all our players start working again. My advise is: bookmark this website and when someone gets advice on how to fix the clock issues...POST THE RESULTS and "FIX".

Deemtee...are you using the programs that Keith suggested? If you are, and are deselect all...then pick the "longest one" and it doesn't work. Try this: deselect all, then check only the chapters in the "longest one" section. That's what we had to do. Most of the "longest ones" checked, that we did, wouldn't work...crapped out and refused to rip...till we did each chapter listed in the "longest one".

The only other thing we had to do was when we did the WMencoder... Once we were ready to add the source, we had to add each chapter as a source...then after each source, chose the option to "roll over to next one". Continue doing these steps till all the chapters are on there. Continue with the rest of Keith's steps in the WMencoder, before choosing to start encoding. It took a bit longer to "set up" the encoding...but, it worked.

Hope that helps for you. Good luck.

I have had a similar problem with the encoder as some have posted. I do not have the option of windows media audio 9.1, only windows media audio 9.2 which will not work. I have unistalled the Winodows Media Controller and reinstalled it, but WMA 9.2 is the only choice. Does anyone know how to roll back or install the windows media audio 9.1 on the medial encoder??

Hey, does anyone know what the equalizer is? I went on settings on my mix max and it had different kinds of music genres listed. Please post the answer up here if you know!

Kevin:
This is how mine reads, or how we have it set-up. This is what we have "set", per past post instructions..and for us...it works, on our player. My computer is running Windows Media Player Version 11, but,
we are using the following setting. The movies even play in version 11 player.

Audio "row" says:
Mode CBR
Codec WM Audio 9.2

Video "row" says:
Mode Quality VBR
Codec WM Video 9

Hope it helps. I, too, didn't have any of the options, have uninstall & re-installed...etc.

Maybe find Keith's post...and email him directly. He was kind enough to offer help.

"Not telling my name":
Sorry, can't help ya. I don't even want to venture into that "equalizer" area. Don't want to take a chance of messing up our players. I finally am able to get movies on the players...have the "clock issue" like others have...and adding "one more thing to the pot, isn't my idea of fun just yet. Good luck. Maybe email Keith????

How do you get movies onto your players? OK, thx, Sarah. Oh yeah, and no offence to keith ( YOu help us a lot!) But for your information Sarah, Keith doesn't know everything! There's other people out there with great ideas too. We can't all just rely on Keith!

Sarah, I'm really sorry of what I just posted. Right after I posted it, I wanted to take it back. I overreacted, I'm really sorry. You AND keith have great ideas, and I bet you help a lot of people with mix max problems. I'm sorry to Keith too. Everyone, just forget what I posted before I wrote this message........

i juste gotted a new mix macks for kristmas, an how do i got songes on too it? i ame only 5 yeers old, i do noot gotted it

Sarah--

If you use quality based video setting, what are the quality based settings, as they do not follow the regular settings.

Not telling my name,
I didn't take offense at what you posted. I am by no means the Mix Max Guru. I just found what worked for me and try to help where I am able. As I have learned from others, there are other ways to store and view videos. And as you stated, everyone can't rely solely on me. For example -I tried for a couple of days to help Kevin to no avail. Maybe someone else can assist him. I hope the goal of these posts is to help and inform one another.

Windows Media Encoder keeps crashing for me. I got other encoders that can make wmv files but they wont play on the new MixMax I got for my nephew. Its brand new, got it on Ebay so I cant take it back to the store, but it is brand new. I can load the files to the mixmax using Windows Media Player but once on the MixMax it wont play. Says file not supported. Please help.

Email is Fused0ne[TAKETHISOUT]@gmail.com (and that is a zero not a letter o in the 0ne)

I tried the quality based setting with the 9.2 audio, and it does work now. Thanks for the help Keith and Sarah

Can someone maybe make a like 5min clip or something nad upload it somewhere? Like yousendit.com so I can download it and see if this thing works or not. Ive tried everything posted on here. I converted my avi file first using another program to wmv. Then I loaded the wmv into Windows Media Encoder and followed the settings as mentioned except used Audio 9 since there was no 9.1, I'll try again with audio 9.2. But still it does not work. Says file unsupported.

If someone can please upload a clip of something that you know works on your Mix Max so I can download it and put it on my nephews to see if this thing works at all.

Please and thanks.

Jess,
If you will reread Sarah's setting post and adjust your settings accordingly, I think that you will be able to get it to work. It sounds to me that you are having the same problems that Kevin was facing. Good Luck!

Anyone have a Apple Powerbook g4? I had the Disney Mix Stick and it was easy to click and drag from Itunes...but its seems I have to download Windows Media Player for this Mix Max. Help?

Not telling my name: [Hey...What's your name anyway?]

No offense taken here either...everyone out here has been so helpful, not only Keith...but, everyone to me. THANKS to all of you and I'm glad we are all here helping each other! I'm learning here too...and everyones input is what makes us all able to use our players and keep our kids happy. The question should be ...Where is Disney's help?

One thing that I did and found NOT to work, was NOT getting the programs that keith [sorry, "everyone"] suggested in the first place. I tried another program first...it was cheaper...free, i should say. I ended up deleting everything, and wasted many hours/time in the process. I started over with the programs suggested. I was very frustrating to say the least. But, once I did what was suggested, it all worked. I took my time, printed everything possible...and followed them, checked and recheck first. Try the decoder, with the "5min." trial. Once you decode it...then encode it in WMencoder. You should get it to work if you have the right setting. I posted what mine are above. [*see below note] Once the movie is done encoding, mine usually ask if I want to view it or something like that. I opt. to do that to get it into our WMplayer "lists".

*I'm pretty sure I got my setting here...but, to be honest...I did alot searching...I don't remember. All I see on my "saved" file is that it was a pdf. file, created on 11-21-06. the person who made the file said that these are the setting that worked for him and that they differed from Disneys. It also was great to have a "profile" for just the MixMax player.

Anyway, if the decoder "5min" works for you, then go ahead and purchase the program. Some movies, most of our that we wanted, I just couldn't decode as "longest"...we had to do by chapters, example Cars...others like Sharktales, worked just fine as a "longest one".

Another tip...do the decoding OR encoding...NOT BOTH and have the computer do nothing else. I tried to decode one movie WHILE encode another...big mistake. Computer didn't know what was going on. I think it needed more asprins than I did. You guessed it...the computer froze and back to square one I was again. I never said I was smart...

Okay...found the site. It's http://www.videohelp.com/
Do a search on their site ... disney mix max. This is where I got the "profile" settings for our players. Author/poster is: spriggig
But...read them all. Maybe something else on that site will help.

Has anyone had their player "crash" and not go to any of the options? We reset it and nothing changed. The clock is "wrong" but not stuck on 5:33. Is their a way to restet the firmware? If anyone has any ideas, please let me know.

By the way, we used all of Keith's ideas and got 2, 2gb disks full of movies...the one thing we had to do first was decrypt using dvd decrypter and it worked perfectly.

Thanks!

Ok...aparently it isn't crashed, the center button is just not working. If we put a card in while it is on, it finds the card and starts the movie. It won't pause and it won't let us acess the menu (even through the home key). It will let us scroll through the card with the down arrow. Has anyone had this problem? It works, just little functionality without the select button!

Oh, I did try to get onto the disney electronics website and it is not functioning at all. Has anyone else found this, too?

Thanks!

Bought 2 mix-max's for my 8 & 10 yr old for xmas. One working fine; the other is "stuck" on LOW BATTERY please recharge. I've tried plugging it into the wall adapter and the computer and NOTHING happens; the battery charge icon doesn't show up and the unit just shuts down. The main menu comes up as soon as I plug it in to either; however, if it's plugged into the computer, it's not detected. Suggestions?

Ok, this is the third unit from Disney that crap out on me again. After synchronizing music and pictures, and attempted to upload video with WMP 10, the unit displays "Free 4mb of space to build music library" message. Checked the internal memory & SD Card. Music & picture files are there. But when you press any of the buttons, it won't play any music or pictures. Reset the unit, but it still doesn't work. Does anyone have solution to this problem? Keith? Please help!

By the way, Disney (memorex electronics) tech supports are incompetent. Called them couple of times. It's a waste of my time.

I managed to get about 4 files converted and playing. But osmetimes it will encode the first pass from start to end then start the 2nd about in the middle. You'll here sound from the begining when playing it but it starts the video in the middle.

Anyone have this problem? I also found a pgoram I cant afford to buy yet that does Mix Max. I posted about it but after a day or so someone deleted my post. Let me know if anyone wants to know it. I plan to get it as soon as I can.

Henry,
My mixmax did the same thing with the "Free 4mb of space to build music library" message. After several attempts to reset it, I hooked it up to the computer and deleted a few files that I found incompatible, and then reset it, and it worked fine after that. I hope this helps!

Jennifer,

Thanks for the tips. I'll give it a try.

Is disney discontinuing the Mix Max? It seems that every store is not carrying accessories for it and the only place to find them is on ebay! Target put it on clearance and Best Buy just has a bunch of empty shelf space.

Some Target have them on clearance 'cause they are considered "seasonal~christmas items". That is what I was told at our local stores. One Targets, about 25 miles away, told me that they still have their's full price and instock 'cause they still plan on carrying the item...or haven't been told to "clearance" them yet. Best Buy, on the other hand, said "It's very popular...can't keep the item in stock".
One of our local Super Wally-Worlds has the Mix stick and mini-sticks in stock, along with the music clips. They have no spot marked for the Max or the likes...no other accessories tho.

Ebay might be an answer, if you are looking for stuff. As for movies...in the long run...ripping your own, after getting the "listed above programs", might be cheaper in the long run. With ebay price, plus shipping for one movie, you could spend as much as the program above. If you just go ahead and get the program...you would be able to do additional movies...and ones "you want" as well. Just a thought.

Haven't had luck getting on http://disney.memorexelectronics.com/html/support.php
Getting error message. Says: DB Error: connect failed
Anyone else wondering what's up with the site & what's going on with them ??

Thanks, to Keith and Sarah....I got mine working and so far so good....My first mix max crapped out on me sort of. I got the mix max jam stand and I don't know if leaving the mix max on it did it in....I called the support from that memcorp place and did get an answer. If the clock is stuck on 5:33 am, then the mix max is a dud. I called Disney and they sent me a new one. So far so good. It does take a awful long time to convert. First I convert from DVD to MP4 (using a DVD to ipod conversion program) because my 123 videoconverter program didn't have the conversion to anything from a DVD. So then I converted my MP4 to WMV and then used the encoder from keith and sarah's suggestion. Then I used windows media player to load the movies to the mix max. And so far so good. I've only been able to load 2 full lenght movies on to a 1gb SD card. I was able to convert CARS, the Princess Bride, Everafter and MARY POPPINS.

Hey everyone! Haven't been on anythingbutipod.com for a while. Keith and Sarah, Thanks for understanding. But I DO take all the bad stuff I wrote back. EVERYONE on this site helps us a lot! Also, I have another question- what exactly IS a mix max jam stand? THey are like 30 dollars, i want to get one, except I have no idea what they are! What are they?

I will now reveal my real name, lol. My real name is Anna.

no on eber rites wat i postad howe doe i getted sones on mie max mex/ i ame onry five an i steel do note no1111

"3" Cheers for Rellie...we have all helped another one! I'm happy that it's working for you and you got movies to convert & play. I'm not familar to the one program...but, heck, if it works...use it.

Glad you got support Rellie, not many seem to get anywhere. What/Who/etc ... did you call to get the help you needed/replacement/etc? I'm just to cheap to sit on "hold" or the likes, at my expense. My guess...you were lucky, and I'm glad for you!

Sarah, I checked too on the website...got error messages as well.

I've did emailed Disney, and they said they are looking into the problems that I'm having...the "clock issue", customer support [lack of it], and now no web support thru Memorex Electronics. They said they will get back to me.
Here's a thought: Maybe, just maybe, if we all blast them...something will get done. I do find it strange that the links on there site, Memorexectronics, never go to this player or show it exists in there list of products they make/made. An only recently, no links work, except for one dealing with the "battery" of another one of their products. I even had a friend try the link...didn't work for her either. If you think you have help...or know numbers/email to use...let us know. Otherwise.. I'm guessing that it appears we are "one our own". Don't you just love the support that we are giving each other tho?

Here's for memorex... company:
http://www.memorexelectronics.com/html/contacts.php

Here's the "reply" email address from the email I got from Disney:
DCPSupport.US@disney.com

Emily...
Since you are only 5...maybe, you should ask your mom/dad to read thru this board for you. They should be able to find you the answers you need. There is alot of info here...and I'm pretty sure your parents or an older relative can help you get yours to work the way you want with the songs that you want. Good luck.

Welcome back Anna! So that's your name! I've read thru a few and I was wondering too. I'm pretty sure they are like a speaker type machine, that also charges. See past posts...way back [Dec. sometime]. Someone posted on this. We just use regular mini speaker, that they plug into the player. We use to use them for our port. CD players. We charge our Mix Max players at night...via the computer, so we didn't think we need the speaker/charge.

My daughters MIX MAX quit working. I cannot find the direction for the life of me, does anyone know how to reset the unit?? Thanks!

1) The mix max jam stand is a speaker / charger for the mix stick and the mix max. It also lights up with the beat of the music. I got mine at best buy before Christmas. Kids sleep to music and the fact that it lights up doubles as a night lite. They had one also available for just the mix stix....but that one was a dud...Not worth it. Mix max jam stand was a definite improvement.
2) I found the number on the warranty/registration card that came with the mix max. Here it is. Memcorp (954) 660-7026
3) To reset, there's a recessed hole, at the bottom next where you connect the usb cord. Take a pin or needle and push it in. that should reset it. If it doesn't then you have a dud. Hope it helps.

Rellie when you say if it has the clock problem it is a dud, do you mean it will eventually break down? Or is it just that the clock will never work? I got my nephew his on ebay and I doubt Disney would give me any help or support. If it means the clock will never work well we can live with that. But do you mean it has other problems as well?

I cant afford another, and would hate for it to die so soon. My nephew has just been so thrilled with it.

Emily
You must be a pretty smart "cookie" to have found this site in the first place. It took me forever to find it. I know my 5 year old wouldn't have been able to even log-on with out an older persons help-let alone read what she typed and even know that her question wasn't answered. I'm always around when my kids are on the computer, as a "just in case" person. Do you have someone there to help you, too? Asked whoever helped you search for this site. If you can't read the what the above comments say, your "helper person" should read all the "remarks/comments" above or print them out. They should help you to get songs, etc on your player.

Rellie
I'd be interested in the answer too. We can live with the clock not working right...but, do you mean it will have additional problems? Let's hope not. Glad we got ours pretty cheap. [We too got it on clearance at Target]
We just found this site and it has many great helpful tips! Didn't even need to post my questions. We printed out responses, all of them, and looked through them first. Bingo...my answers were there! Thanks everyone.

I should have clarified. What I meant was that the support person I spoke to said that when the clock gets stuck on 5:33, then it is a defective unit. I guess that was the freeze clue....5:33 am. Mine got stuck on 5:33 am and I tried to reset the clock but it wouldn't reset at all. I could have lived with that except that about every so often, it will freeze and I would have to reset. The songs would play then cut out. After a few times of resetting, I figured that it was just not worth tinkering with it about every hour it seemed like. I also just got a pink princess one for my daughter. I have not yet received it and I'm crossing my fingers that it's not a defective unit. Even if I only spent $45.00 on ebay ( brand new factory sealed) then it was $45.00 wasted. If I bought it at a retail store, at least I would or may have some recourse....but that's 20/20 hindsight. For those of you who have the clock problem, I sure hope that that's all it is. Mine extended to freezing quite a lot. My replacement one seems to be OK.

It seems to me that the 5:33 issue would have already been addressed by Disney. But as I have read, their support is very limited.

We also bought the Mix Stand and have been very pleased. Our 1 1/2 yr old loves to listen to the music with the lights off and watch the colors on the stand. She is particularly fond of George Clinton and "We Want the Funk."

It is nice to finally put a name with "Not Telling My Name." =)

It appears that most of the people currently posting have finally determined how to rip and load movies. I urge each of you to enilighten the newcomers as they show up. That keeps one person from having to respond to a dozen people a day. (maybe listing your e-mail address not such a good idea- just kidding I'm glad that I was able to help those I could)

I will state again what Sarah postedonce before. It has been my experience that if you try to rip and encode at the same time, or really do anything else on your computer, the process will not work. Maybe the CPU doesn't understand what to do with all of the files going and coming. I don't know for certain, but it always crashed on me.

I plan on deleting the older version (9.1) and downlaoding the newer version of the Encoder to play around with to learn its ins and outs so that I can help new folks.

It's great to see such positve posts.

I just thought of something. It might be worth a try. Disney did not give me a hard time exchanging my mix max ( though it might have something to do with that they have a record of me buying one from them), but the bottom line is that these mix sticks and mix max originated from them one way or another. If it's defective, see if they may exchange it for another one. The worst thing that could happen is that they say no. I almost had to exchange my mix stick for another one because I thought it was defective. The original mix stick jam stand didn't work well and I thought it was the mix stick mp3 player. As I researched, it turned out to be that the jam stand was the thing that had the problem. The usb connections were not too sturdy or tight that's why it didn't work well. They sent me a new one and I sent it right back and kept my old one which is still, btw, working fine. Anyway, Since, so they say, Disney's main priority is to make their customer's happy, then they just might try and correct yours by replacing it no matter where you bought it. What have you got to lose?

Thank you everyone for helping my daughter, Emily with her mix max problems. :) I didn't even relize she was writing this! I have no idea how she even found this website, but I read her the posts that you all put up and thank you all very much. She was jumping up and down and was thrilled that someone wrote the amswer down for her question!

Hey everyone! Thanks to everyone about my question. :) I really want to buy a mix max jam stand for my mix max now. one thing is, does it charge at the same speed at the computer would do? Please post if you have the answers!

hie ebery on.mye momie rote on tis. howe manie sones cane yuu hav on ite/ plees rite ife yuu hav and ansuur

Hello, Emily! It looks like you wrote that you are 5111 years old, lol but I think you were trying to write 5!!!. You can hold 240 songs on a mix max. And like what "friends helping friends" had posted, maybe you should ask a parent to help you, they would probably know what to do and help you get songs on your mix max and such. Emily, you seem very mature to have written and found this site! Even I had some trouble to find this site! Good luck, Emily!
p.s. everyone out there, please still answer my question that i posted before "Emily hoo ise onlee 5111" wrote. :)

I bought 2 mix maxs for my two daughters, and they absulutely love it! I spend practically all day trying to download songs, pictures, and movies onto their mix maxs. When they got home, one of my daughters, Melissa, was watching a movie on a max clip on her mix max, but I let her drink juice while she watched it ( Yikes! ). After about 20 minutes, she accidently spilled a little bit of juice on the mix max but we just wiped it off and it seemed fine. But after about 3 minutes, the screen went totally black and we didn't turn it off or anything. We tried turning it back on, but it didn't do anything, it flickered for about 2 seconds, then turned off again. Why did it do this? Was it something to do with the juice, it didn't seem like it was because just a little bit of juice spilled onto the screen. Or was it just a coincidence that right after she spilled it, it stopped working? My husband suggested to just return it to get a new one, but I wouldn't want to do that if it was fixable right at home because it's such a hassle to return it and then ruin all my hard work from downloading all the songs, vidoes, and pictures. If anyone has any ideas of what to do, please post! Thank you!

Does anyone know how to tell when the battery is done charging?

Mary:

I don't really have an answer, but electronics and wet stuff don't mix no matter how little it may seem. If you don't want to return it, just let it be for a while and let it dry out then try again. Suggestion though, What I do in case something like that happens is that I keep a folder on my desk top that belongs to my kids so if I ever had to redo anything, I know exactly where to find it and it would already be in a format that it should be in so the transfer time shouldn't take as long as it did the first go around. I agree, that it's a hassle but you may not have a choice and it might take less time than waiting for it to dry. Good luck.

I run a message board and thought if anyone here wanted I could make a Mix Max section. There we would be more free to discuss things about Mix Max.

If there is interest let me know. Fused0ne[TAKETHISOUT]@gmail.com (and that is a zero in the word 0ne)

Thank you so much for your advice, Rellie! I'll try it! ( Also, the folder idea is a good one! I might do that from now on! )

Someone, still PLEASE try to answer my question too! My question was for the Mix Max Jam Stand, just it charge your mix max at the same speed as the computer does? PLease post an answer!

I dont have a Mix Max Jam Stand for my nephew so I wouldnt know.

But yeah my offer in my previous post still stands.

To Anna:

I'm not sure if the Jam stand charges at the same speed as the computer does coz I never really paid attention, but I thought it charged it fairly fast. But you know it charges while you're using it to play your songs. My son love sit coz he can watch his movies like it's a mini TV. No holding required ;-)

Anna,
the stand charges at about the same rate as the computer.

Well, everyone, the new Princess Pink Mix Max I just got might be a dud! It's stuck on 5:33 am. But......so far it's working but I haven't loaded any videos on it. I'm working on converting the videos my daughter wants. Let's see if that keeps working or not. I must admit I could be anal at times but since my 4 yr old could care less about the time and really can't read time yet, I guess I shouldn't care. I just hope this keeps on working.

Thanks everyone! I really want to get a mix max jam stand for my mix max now! Thanks, because this would help me a lot because I have a VERY big family, and I never really get a chance to go on the computer to charge it. I thought that was the only big problem about the mix max- it has only 8 hours of music playing and 2 hours of movie. And you have to charge it to a computer, but I think the Mix Max Jam Stand will really help. But mow I have another question- is there any cords attached to the mix max jam stand, like do you have to hook it into a wall outlet or something? Or, for instance, can it charge in the car without hooking it into an outlet? Please post if you have an answer!

Anna,
The stand requires a wall outlet. The power cable is the only cable required. The stand has USB and speaker plugs that attach to the MixMax unit.I do not think that it can be charged in the car.

Mix Max Jam Stand on Clearance Rack at Target. Only 22.00. I just bought the MixMax for my daughter for 34 dollars also at Target. I've been reading all the comments and the biggest problem seems to be the converting of the videos. I have all kinds of already ripped DVD's on my Jukebox and so far none of them can work on the MixMax without being converted again using the Windows Encoder. I think that this is a stupid process and that the reason these are coming down to the give away price is because of that simple reason. You cannot drag and drop a video using normal encoding processes into this. I own an ipod and have never had any problem converting video to watch. My oldest daughter owns a psp and we convert movies to watch on it all the time. This extra step is a big turn off and I won't buy another Disney anything because of it. If they can give us a firmware update which will allow this to work with other formats other than the WMV9 maybe it wouldn't be a problem. But the way things are now it looks to me like this is a write off for Disney and they really don't care about customer support. I also have the same 5:33 am issue on both of the MixMax's we bought and to tell you the truth after reading these posts I am seriously considering taking them back to Target.

Holy cow it worked! I just got Cars onto an SD card. It took a night and a day but it actually worked. Thanks for the instructions, Keith. I am still willing to fork over the $20 to buy a pre-made movie chip but this process makes the Mix Max much more useable until Disney gets on the ball and releases more movie cards.

Thanks Keith, for the answer for my question! Christi, is that really true?! Only 22 dollars!? Oh my gosh I want to get it lol.

Hello, everyone. I just found out about this site, trying to find an mp3 player, actually, for my daughter. But I found this website for Disney's Mix Maxs. They are cheaper, cute, can play videos, and is perfect for little girls or even big ones. :) I read through just a few of the posts and I found some very helpful information about Mix Maxs. So I just wanted to say thank you, to everyone, and I bet you all are helping a lot of people with their mix max problems!

Where can you by mix maxs? ive looked everywhere andf they have mix maxs at no stores!! I've been wanting to just to do to disneyshopping.com and order one, but my parents told me no. :( Is there any other place I can go to get one? thanks!

Hello,

I just got a Disney Mix Max for my daughter for her birthday, and she's thrilled. Except, when she was trying to put the earphones on, they just fall right off! My daughter is only 7, and her ears are too small for the earphones. Is there any other earsphones that I can buy that will fit her ears, but would still look cute and match her mix max? Thank you!

Cindie

I am curious as to what types of shows kids that use Mix Max's want. So out of curiosity I ask you all what types of movies or shows have you put on your child(ren) Mix Max's?

My nephew likes Suite Life of Zack and Cody and Simpsons.

I have two daughters, they are 9 and 6. For Clarissa, my youngest daughter, I put Blue's Clues, Bob the Builder, the Wiggles, Barney, etc. For my older daughter, Melissa, I have a lot of disney channel shows on hers such as Hannah Montana, Suite life of zack and cody, That's so Raven, etc. Hopefully this will help!

How much is it to get a mix max jam stand? plus shipping/mailing it to my house?

We own a lot of movies. I've converted many and have them saved on my computer, so that they are ready to put on the players. We swap them in and out all the time. My 5 yr. old loves Dora, Dragon Tales, and Blues Clues. The older ones...movies that typical 9-10 yr. olds like. I haven't tried any TV shows, unless they are avail. at library. I check out many movies at our library...rip them, convert, and back to the library they go. It's so much cheaper than purchasing movies that I think they will "out-grow" interested in.
With the 5 yr. old choice movies...it's great to just do each episode by itself. That way we have "mini movies"-10-14 mins. long. She doesn't have the patients to sit thru the first 2 or 3 shows before finally getting to watch one of the ones she hasn't or wants to watch. Her player has 13 "shows" on it. and 52 songs. She just loves it.
For the older kids, like I have stated posts earlier, I been break the movies up into parts. It does take up a bit more space on the players...but, they don't have to repeat parts of a movie if they have to turn it off for one reason or another. My older ones would love to have the movies/shows Mary's has...they love those shows. I just haven't done any of those yet. We have Cars, Raising..Voice, Princess Diaries, Sharktales, CowBells, and Chicken Little to name a few. I'm working on a few more, so that they are ready when they ask for "new" ones to watch. I'll be ahead of the game.

Charging:
I find we like charging with the wall unit the best. This way we see that it's done charging. It tells you that the battery is full. We only own one charger...they take turns. I usually never get that message when we charge via computer.

Earpieces:
Also, way to big for my kids ears, too. Any earpiece will work. The player has a standard plug outlet. My older daughter uses ones for a psp, I think. They are retractable. My 5 yr. old uses a "C" shaped one, you know the old fashion ones. My middle child puts up with the "earpiece is to big" ordeal. We are still looking for some "cute ones" as she calls it.

New problem with our players tho...yes, we have the clock issue. In the menu/setting area, it says 5:33a...but, now when we turn on the players the clock usually reads 2:17p...all the time. Go figure. Anyone else noticing this. It's happening to all three players. If we go into setting and try changing time, it go back to the 5:33a time on the display, regardless of what time we try to change it to. Turn it off and back on...back to the 2:17p time. So goofy. Glad that they don't mind the clock not working.

Yup, the Princess Mix max is doing the clock thing 5:33a to 2:17p and back. So far it hasn't afffected anything else on the player.

Just as Jess has said, is there any other movies/tv shows for young children to watch? I already have a lot of tv shows for my two daughter's mix maxs, and I have a few movies too......... But they are getting bored of them, they've seen them all already. My children are waiting, and every day they ask, "Mommy? Did you get new movies for my mix max yet?" :) I need more, fresh movie ideas to go on their mix maxs! Are there any more movies that are new and are suitable for kids?

If you use the video vault software
http://www.afterdawn.com/software/video_software/video_encoders/video_vault.cfm

settings: default PDA/Memory Card 220x176/WMV 186kbs/WMA

the videos play fine on the Music Max, no need to mess with the JUNK windows encoder...I've converted several xvid,divx codec movies ...they all play fine...

kel

Hmm I posted that i tried the above program and it did not work with any file I tried and now it seems its been deleted. Whoever deletes these posts is very cruel to delete someones response for no reason.

well, I don't know who did it but I sure didn't!

once again how do you get music onto your player somone plezzzzz help ASAP im not understandin walk me through

Between all my family who have mix max players we have 14. many different colors. I have spent hundreds of hours hunting and playing learning how to use them and make my kids happy. We have had great success overall and I personally have converted over 100 movies. I just save them on a dvds . one dvd will hold about 20 mix max movies. I also record shows from TV using my media center edition pc and my kids love it. Thought I would share some of what I have found.

Clock issue.
all of our white tinkerbells have the clock issue. So do the pink princess. But the silver, orange and red have worked great.

Windows media Encoder
I made a screen shot guide using the programs that I found that worked. and would be happy to share it. but recently started having issues with the media encoder. it keeps saying the file is corrupt. It is realy slow loading and sometimes freezes. even using avi files that I already converted with success. There is no help from windows on the subject. I would really like to hear if anyone else seems to be having the same problem with the windows media encoder.

one step converter
I found a great program called pocket dvd wizard

http://www.pocket-dvd-wizard.com/

If you have a program like anydvd or dvd43 (Free) you can convert a movie after only a few clicks right from your DVD drive. I was amazed how great it works and it did not take anymore time then the 3 step program I had been using up till now.

Charging
I also found a website that sells a wall/cigarette charging adapter for about $10.00 that using the mini usb cord included with your mix max is all you need to have a charger on the go for when out of town or on a long car trip. www.cables4computer.com item ZIP-PWR-X2.

hope this helps some of you. again please let me know about the encoder.

Chantel

Yeah I posted about the Pocket DVD Wizard and the post was deleted. This site is odd, thats why I suggest a forum for Mix Max stuff instead.

Our players [2 purple and one blue players] all have clock issues. So, what colors don't have the issues?
I, too, have had "delected" posts, sort of. Well, they say the posts will be reviewed first, then posted. They never get posted. I thought it was weird, and thought maybe someone was doing it too. You wouldn't think a question would be "reviewed", but, links and such...go right through.
Never thought of saving the movies onto a dvd. Once we get to 20 [or enough to put on one disk], we will have to do that. Sure will let up on some disk space. We are using encoder version 11...so far, no problems. Took awhile to get use to it and still are discovering it's options. Tried to download/explore the link that the above were talking about. With dial-up, it was taking to long and feared getting bumped off-line. We already have the one that Keith suggested. So, we are just sticking with it.

Checked the companies website yesterday. It was up and running again BUT for how long this time? We will have to see. We are glad that we can log-on here and get answer. Thanks everyone you have been a great help.

I have four kids, all with mix maxs, we are soon going to go on a vacation to Walt Disney World, and since all my kids are close to the same age, they fight a lot on car trips, mostly on long ones, like two day driving trips! The only way to have them not fight is to have them all listening to their mix maxs. SInce on mix maxs you can only listen to them for two hours for video and 8 hourse for music, is there any charger that can charge in the car?

hey guys i still need help with downloading songs to my mixmax someone plezz help me

Question: Will the Mix Max accept a regular (and readily available) SD Card? Or will it only accept the thinner SD/MMC Cards? Also having trouble locating the MMC cards. Suggestions on where to purchase appreciated.

There are not car chargers made exactly for charging the mix max but many companies make car charger adapters that accept a usb cord. I found some at Fry's Electronics. Also the web site posted earlier www.cables4computer.com just type zip-pwr-x2 in the search box and it comes right up.

I Have bought many sd cards for our mix max's and never had to hunt for a special one. just bought sd cards. had several from sometime back when we had palm pilots and those all worked too.

Putting songs on your mix max is just drag and drop. plug your mix max into your computer. go to start my computer and click on the mix max titled drive. then just drag your songs and drop them in the open window.

We bought the sd/mmc cards at Best Buy. He actually didn't know what the MMC meant, when I asked him. I showed him one of the movie we were buying on the cards, and he then lead me to the regular sd ones. He said they were standard sd cards. We have a few cards that the kids share, which we put the movies on, etc. We have SanDisk, SD memory card 1.0 GB. Works great. They had a great rebate. Purchased them separately and enlisted a few family member to redeam them for us.
[It was one rebate per household.] We are looking into cheaper SD card, and have found some sites that have 3 pks. that are pretty reasonable priced.

Hi, I was wondering if anyone else has gotten the "File Not Supported" note when starting up a movie. We have watched Ella Enchanted LOTS of times before today and this has just started. Music is playing fine! We have the orange "High School Musical" system and have had no problems at all in the past couple of months. Please let me know what we can do to fix the problem. This site has been very helpful! Thanks so much!

File not supported happened to me with files I encoded before getting the encoder to work on the laptop cause it crashes on my desktop. I purchased a 2GB SD card today for my nephew and am about to load it up with what I got encoded so far and use the internal memory in the Mix Max just for music.

I've tried working on the Mix Max when I saw that I could download videos. I've tried downloading the videos, but it never got to work. After reading the comments, is it possible to download videos from the internet? If it is, how come everytime I try playing it, it always says 'File not Supported'. If anyone could help, e-mail me at:

rosexprince@yahoo.com

Thank you for all the help. :)

We now have 2 MixMaxes. A white tink since christmas with no problems and we are now on our second orange one since friday. We returned the first one because the up arrow didn't work. My question is, the orange one keeps freezing in the middle of a movie. We hit the reset and it will work fine but the movie has to be started over and fast forward takes forever! Any thoughts on whether or not I should return it again for another? The nearby Target has a bunch on clearance. They also have a bunch of the Jam Stands for about $25 on clearance.

Where exactly is everyone getting these Diseny shows and movies to download? I have downloaded limewire but cannot get it to find anything or even connect I guess. Thanks.

Where can you find clips and accessories in the stores now? I'm in Orlando, FL. My Target no longer has them on clearance.

you can still get accessories on ebay. A Target nearby me in Lancaster PA has pink and black cases for $13. You may want to call around to other Targets if you have one. Best Buy is starting to restock some stuff but I haven't seen much yet.

My daughter got the mix max for Christmas and we are having issues with the headphones jack and I can't figure out how to go about getting it fixed or having it replaced

Susan how much are they at your target? The Mix Max's? They are still pretty high priced here by my target.

If anyone has any that are working and would like to get rid of them I would like to get 2 more for my other nephew and my niece.

Again I am gonna ask if anyone is interested in a place where we can all discuss Mix Max stuff with more freedom and privacy, let me know and I can set up a section on my message board for Mix Max.

If people are interested in getting already converted video for their Mix Max email me. Fused0neTAKETHISOUT@gmail.com (thats a zero in the email addy and remove teh words TAKETHISOUT, as I do that so spam wont grab my email address).

The Mix Max's at my Target are $70. The Jam Stand is $27ish and the cases are $13. They have the Orange max and I think purple Tink one's. I'm waiting to see if they drop in price then I might get another for when one of the two I have breaks.

omg omg so now where can you get jam stands for 25 dollars?! Target?

If they drop again on price can you let me know too.

let me know too! ( please )

People! No one answers my posts............................ *cries*

Jessica,

Some Target's still have them otherwise Best buy is starting to restock since being blown out at Christmas. EBay has them available and I recently saw a section in the toy department at Walmart for the mix max and the disney MP3 player. Good luck in your search.

Hi, Jam stands are on clearance for 18.99 at the Target in Columbia,SC. They also have several different kinds of cases for 9.99. The Mix Stix are 24.00 and the Mix Max's are 49.99. We actually got our Mix Max for 24.00 about a month ago at a different Target. FYI!

Does anyone know a way to make a file split into pieces for the Mix Max? Like lets say the file is 1hr and 30 min long. Is tere a way to make it split into 30min pieces?

jess,

blaze media is excellent for chopping movies. i use it to divide t.v. shows into segments.

Hey everyone, I just bought my Mix Max today. Found it at a local Target (Atlanta Metro area) for $49.99. I see that many of us have issues with loading items and have particular question. Someone suggested another place to discuss all this. I just started a google group to do this http://groups.google.com/group/disneymixmaxusers?hl=en . There we should be able to divide the posts into groups so we can better share information.

Yes there is a way. This is what we have been doing lately. This is what I have to do when I can't get the movie to decode with the "longest one". Making a movie into parts makes it easier to "skip" to the next part of the movie. The fast forward is so slow, and by doing the movies in parts...you don't have to wait with the fast forwarding step or re-watch the previous watched movie.
The way we do this is:
In the decoding step...1st deselect all, then don't select the "longest one", as usual. Select each chapter instead. Then decode. It will take a bit longer.
Second, is to use WMencoder, this is where you will make your movie parts. To do this, set up as usual...however, only open the chapters [or "source"] you want for each part of your movie, example "part1", might have chapters 1-6, "part2" has chapters 7-13, etc. You will have mult. sources, per "part". Once you have decide and selected all your source, you will need to go to the left side and select "source 1", then make sure you select "roll over to next source". Click "source 2", check to make sure "roll over to next source" is marked. Continue thru till you get to the last source. The very last one, make sure you opt. for "stop". Then continue, as you would usually encode. When you go to name the file for saving, I usually name it " movie name-part1", or "part2", depending on which part of the movie I'm doing.

Hope this makes sense to you. I do this alot for my 5 yr. old daughter's movies when the DVD has mult. shows on it. Label each saved encoded movie the title of the segment.

I'd love to know how to get tv shows on our player. Unless they are on a DVD, I can't do it. Any suggestions would be great. I just have a regular dell xp system here.

Rellie:

From a previous post of yours, you indicated that you contacted Disney regarding your "dud" MixMax, and they sent out a new one. Was it due to the clock problem? My daughter's also has this problem (as does many of those posting here). Does that mean I can call Disney and get a replacement? If so, do you have a number that you used?

Finally, can you tell me what programs you used to convert from DVD-MP4, and then from MP4-WMV? I too have an Ipod, and have a few conversion programs. I keep trying these conversion processes posted here, but have still had no luck.

Sorry about all the questions. Thanks for the help.

I posted a few weeks ago and haven't gotten a respons...Has anyone had trouble with the center button not working? I have tried everything and it just doesn't work. I also can't find the instruction booklet, even though I NEVER get rid of that stuff. What is the best way to SUCCESSFULLY contact Disney?

By the way: I have been able to convert MANY movies with Keith's orignial instructions and I MUST be doing something wrong because it only took be about 1/2 an hour per movie from beginning to end! I also decrypted before I started the process using DVD decryptor.

Ronda

Yes I suggested somewhere else to discuss Mix Max stuff. I suggested my own forum as it can be safe and we can discuss whatever we like there. If anyone prefers a Forum instead of a Google Group let me know. I can make specific sections for specific things regarding the Mix Max.

I was able to do Mark In/Out with Windows Media Encoder. Though it will take longer I was able to figure out how to do it.

I just got my daughter the Mix Max at Target...they are marked down to 49.99! What a great deal!

So, what was the determination on the 5:33a problem? Are you finding it isn't affecting the operation of the unit?

I'm in Colorado, and I just bought a Mix Max at our local Target for $49.99. I am wondering if anyone has gotten a clearance one at Target for less. If so, I will hold out to buy a 2nd one for my other child.

Anyone know of a FREE program that converts DVDs to wma files? I don't want to shell out $30 for one.... (call me cheap!)

Windows Media Player does that I believe.

Thank you Thank you Thank you -
This is for everyone who posted. My neice got a Mix max for christmas and for the last two months I've had a terrible Headache followed by angered frustrations. I followed Keiths Instructions to the tee and Today she's watching movies on her mix max. She is so happy ( not as much as I). Again I can't thank everyone enough. Without this site I would have given up hope and the player would be sitting in a junk box collecting dust!

-D Love-

I had the 5:33 clock issue when I first opened my daughters mix max. I got rid of it ( so far) by switching the connection mode from MTP to MSC and connecting it to my pc....it synced w/ the clock in windows media player and allowed me to change it after that......so change the connection mode and connect to your pc and see if it helps anyone...

I have yet to see a post on where to go on the web to download popular Disney shows to Mix Max. I found some at altres, but not many. Where can I find more? Help, our 5 zack and cody episodes are getting quite old!

Ok after reading Joe's post I decided to switch the connection mode from MSC to MTP. I set the clock to the right time then switched it back to MSC. Now the clock has the right time. I powered it off and powered it back on and it still held the time.

Could this be a possible fix to the clock issue? If others try can you please post what happens?

Jess-

Did you sync it with your pc also or just change the connection mode in the mixmax player....
I sure hope this fixes everyones 5:33 bug..

OK. I tried several things suggested to fix the time. Switching from MSC to MTP, changing the time and switching back did not work. I kept it on MSC and connected to the PC and that did not work. I switched it from MSC to MTP, connected to the PC (the PC did not recognize and external storage device), disconnected from the PC, reset the time, changed from MTP back to MSC, and the time held. I turned it off and back on and the time was still correct. I have no idea what all this did to the mix max but it worked to fix the clock!

Okay...Jess & Susan:
Step by step instructions please for the "clock issue". My mind isn't working just right this morning. Maybe not enough coffee yet. Big thanks for doing this for me.

I discovered this morning my Daughter's Tink Max was also having the clock issue. After trying everything I thought I had done with my son's and having no success I finally tried this and it worked...
change the connection mode from MSC to MTP; connect to the PC; open the mix plug in software (media player); find something to sync to the mix max (I just picked a picture); sync the player; disconnect from the PC (you should not have to click the icon to disconnect removable storage and the mix max should say "OK to remove"); reset the clock; change the connection mode from MTP to MSC; cross your fingers and hope it worked!

I just changed it to MTP then changed the time on the clock manually, then plugged it into the PC and the auto options that appear with XP I chose Sync to Windows Media Player then disconnected it. I then changed it back to MSC and the time held... turned it on right now and the time was fixed. Its hilarious that Disney couldnt figure this out.

Thanks Joe!

Also I am gonna go ahead and make a Mix Max section on my board, please email me for website address. Fused0neTAKETHISOUT@gmail.com

You need to remove the words TAKETHISOUT and the 0ne is spelled with a zero.

You know, I was kind of mad about spending 5 hours of my life to fix the stupid clock on my daughters MixMax. If it is going to help fix everyones problem then it dosen't seem so bad...LOL

Glad I could help!!

Joe

Yes, Thanks a lot Joe! I am so glad I found this site. My kids will get SO much more use out of this mix max with what I have learned from ya'all!Jess, email me the web address for the message board you're setting up. I'd like to check it out.

Does anyone have some instructions for how to get the movie to fill the mix max screen? Some of the movies we have ripped are much smaller than the screen. One was mistakenly bought as widescreen instead of full screen. Is there any way to get rid of the black bars at the top and bottom?

I leave the black bars in. If you take them out you would have to stretch the video and then it looks funny.

Widescreen has to be 220x146 instead of the 220x176. Thats how one of the movies on my nephews Mix Max is and it doesnt bother him one bit.

Susan I sent you the web address. I hope everyone joins. I dont think they keep up news things like this forever.

Dave:
Sorry, I've been out of touch for awhile.

1) DVD to MP4 : Cucusoft's DVD /Ipod to video converter (cucusoft.com). I got this for $29.99.
2) MP4 to wmv: 123 video converter (http://www.dvdvideotool.com/videoconverter.htm)
3) Then download the windows media converter and follow the customized settings recommended from these posts.

Hope this helps you finally.

to Joe & Susan:

You guys are the man and woman!!! Thanks for fixing my clock!!!!
I am now dancing around the house!!!!

Jess, please post your web address. I'd like to get in on there too.
Thanks,

Dave:

Oops... I meant download the windows media encoder ( not converter).
This one's free. ( typo)

Everyone:

For those who are looking for ear phones that might be able to fit your kid's ears, I found something on ebay. They are in ear earbuds earphones. For $1.99 I thought I'd try it. I don't have it yet but I will let you all know how it works and fits. I bought a black and a white one and they come with 2 or 3 different sizes of ear buds. So I would think that one of them would fit comfortably.

Here's the link so you could see what I bought. (it's a long link)
http://cgi.ebay.com/Stereo-In-Ear-Earphone-2-pairs-of-Ear-buds-White_W0QQitemZ180091570247QQihZ008QQcategoryZ111693QQtcZphotoQQcmdZViewItem

Rellie please email me and I'll send you the link.

Fused0neTAKEOUT@gmail.com

Remove the words TAKEOUT and the 0ne is spelled with a zero.

I've set up the sections but not started threads yet as I've had a family friend pass and not had the time to start stuff in the Mix Max sections (which are towards the bottom on the board).

The screen to my mix max keeps going blank (white) if any one knows how to fix it please let me know.

-I still can't figure out how to transfer the movies to blank sd cards. I can't buy the clips from Disney- and my 9-yr-old daughter is frustrated watching the same three movies! I need someone to give me step by step directions in "dummy" terms- or tell me it's not possible for technologically challenged people like me. Thanks. Tonya

Tonya,
Have you attempted to follow the instructions above? (Not being rude, just asking for information) The instructions should get you well on your way. The short form is this: You need software to convert (rip) DVDs to wma files. Then you need the Windows Media Encoder to convert wma files to files that the MixMax will recognize. These stored files are then dragged and dropped onto SD cards.

Tonya,
Don't get discouraged! I am also a bit of a tech dinosaur but I followed the direction Keith is referring to and was SHOCKED to find it worked. If you still have trouble, email Jess. She is converting some TV stuff for me and you may be able to work out a deal with her also.

To put a TV Show on your Mix Max you follow the same steps. First you have to change the shows format to one compatable with the windows encoder. Then you put the show into the windows encoder and encode it using the same method as above. I have now encoded Lost, House, Greys Anatomy and Heroes. My kids love that they can watch their favorite shows and while I still think the Mix Max is a bit of a hassle having to change formats instead of just drag and drop I can basically now put anything I want into it. I have 4 of the players now. One for each girl and I even bought one for myself. Heck at my local Target they are basically giving them away.

As for the restock of them. Disney has changed the new ones. So maybe they will not have a clock issue which all of mine have. Seems like the High School Musical ones have the most issues. If anyone needs any help just drop me a line and I'll try to walk you through the steps the best I can. Snipsofscraps@comcast.net

But if you read a few posts above you will see the clock issue has been fixed, atleast for those of us who have reported back. Do what Joe posted above regarding the clock, then you can read my post below his on what I did following his instructions that fixed the clock issue.

I am mostly still VHS so I can't record from TV and rip and convert on the PC. I tried to figure out how to download the episode of Lost that I missed last week but was unsuccessful. I could view it on the web but could not figure out how to save a copy which I could then convert. If I could figure out how to record TV, I might buy a MixMax for myself, too!

ok, I have used Keith's directions and have been successful in putting a spongebob movie on a 512mb sd card and some music.........I ordered a 4GB memory card by Transcend and it is not being read by the mix max........I "think" the card is bad, ......could I have bought the wrong memory card?

Doesn't the mix max use standard SD cards?, this 4gb card works in my digital camera but not the mix max...........did I order the wrong card?

The 512mb card that does work is a Scandisk brand---would that make any difference?

Just hoping for some guidance from all you nice and smart people!

We use a standard, 1GB card, Sandisk brand. We had problems with one of our 1GB card...solved it by "formating" the card. Maybe that's why, check to see if you have to format the card. I did find it strange that of the 3 cards we bought, one needed formating, the others didn't. Weird, right?
Also, The mix max instructions say expands "up to 2GB" sd-card....can you use a 4GB card?

Dear Concerned Mom,

THanks so much for your point about expanding up to a 2GB card.......I never read the instructions for that!

I will try to format the 4gb, and if that doesn't work, I will get a 2gb card!

Thanks again for your help!

You cant use a 4gb card as it only takes up to 2gb card. It can handle anything lager then a 4 gb card.

Hey! Haven't been on this site for a while. :) Ok, so here's my question- I got another mix max, and it was way slower to download stuff onto it than my other one, and I spend like two whole days getting stuff onto it. Now, Whenever I turn it on, the screen just flickers for about 4 seconds then turns off! I guess I should just return it, but then there goes two whole days worth of downloading. Has this ever happened to anyone before? Please respond!

I purchased two Mix Maxes for Christmas for two of my daughters- one chrome and one princess. They both worked great for two months but now I cannot charge the princess one. It reads "Low Battery" yet when I plug it into my pc it will not charge. The batter light goes from a bit of red to a bit of green but never a full charge. And unless it's plugged into the computer it will not work. The time also reads 5:33. Does anyone know how I can get it to take a charge. The chrome one will charge right away but this one will not (and I've tried numerous times!).

Any suggestions would be greatly appreciated!

We find it easier to use the wall charger. You can get them at BestBuy,Toys-r-Us and other places. We purchased ours at KMart, on Sale. For some reason, with the wall charger ours seem to charge better. Actually say "Battery Charging" [like it says when connected to computer] but, when we charge with the wall outlet option, it then tells us it's done charged and says "Battery Full". In charging from computer, I've only seen the "Battery Full" saying once. So, since we can't get it to say "Battery Full" by computer, we only use the wall outlet charging way.
We when know for sure it's fully charged. They do say to remove it from charger when fully charged, to prevent problems. Don't know what problems they are meaning tho. Hope that helps.

Thanks for all of the posts above - looking forward to trying the clock fix

In the meantime I am having real trouble with playlists and wmp

I create them and can see them in wmp - but nothing seems to transfer across to the mixmax

Does anyone know the secret to this

Thanks in advance

Thanks, Sarah. I'll look into buying a wall charger- hopefully that will work!

I was so excited to find 3 of them for 24.95 and three music chips for 9.99 a piece. Sounds like I got a great deal! Yea!

Has anyone had trouble getting computer to reconize the max i get the icon in my computer but when i open it i just get a blank folder

Hi everyone:

Something just occurred to me while driving home yesterday. Some of you have wondered if there's a car charger made for the mix max...Well the answer is no....but I noticed yesterday that my portable GPS has a car charger that would fit the mini USB connection at the bottom of the mix-max...I didn't try it but for anyone who has knowledge of watts and volts, would it work on the mix max? Or would it fry it?

I use a motorala phone charger (wall plug in) on my daughters mix max. It works great and I've had no trouble.

As for people who are having trouble with it running slow or funny, try the clock fix I posted a week or so ago. Mine ran a lot better after I fixed the problem that was locking up the clock.

P L A Y L I S T S ! ! !

Has anyone got this working ?

Not the mixit - I am trying to give my daughter some control over my grandaughter!

Please let me know if you have the secret!

That I know of the only playlist type thing you can use is the MixIt which I am not even sure how that works.

Remember if anyone would like to join my board where you can discuss Mix Max things email me.

Fused0neTAKEOUT@gmail.com remember to remove the words TAKEOUT and the 0 in 0ne is spelled with a zero.

Everyone Joe is right. I bought the Mix Max yesterday and have been reading everthing that has been posted. When I finally turned it on I also had the clock problem. But I followed what Joe said and it works. Now I hope Keith's advice works next

I just open my daughter's Disney Mix Max she received for Christmas and loaded the Plug In Play and wanted to download songs to it. I purchased the song through URGE.com and Synced it to her Mix Max but now I can't figure out how to see it on the Mix Max player. All I see is a blank white screen. Can anyone help me?

This has been a long frustrating process for me. If I knew it was going to be this difficult to just load songs, which is all my 9 year old wants the Mix Max for, then I would have bought her an Ipod. Thanks.

No need to respond to my comment /question made on 3/14/07 at 10:23 am. There is a defect on the Disney Mix Max and they are sending me a replacement.

Hello How can i to delete the files in the disney mix max someone can explet me please thanks

To delete items, I connect player to computer [with USB cable] and go thru either WMplayer or look for MixMax under "my computer". Either way works for us. I don't think it matters either way, do whatever way work easiest for you. I've done it both ways...with no trouble.

With WMplayer, I click the MixMax player from the columm on the left, then choose "song" [or video, or whatever it is you are looking to delete. I'm using "songs" in this example] It should list all the songs you have on the player. Once you have the list of "songs", then, you right click your mouse which song[s] you wish to delect, then choose "delect" from the right-click options. It should remove it from player [don't have any of the players here to test, sorry].

With the "my computer" option, I just find player as a drive, double clip to open it, and it should list all "stuff" that is on it. Right click with mouse on item[s] you wish to delect off player and then choose delect. It's like deleting a file you would have in any folder you have stored on your computer.

Hope this makes sense and helps. Like I said, I don't have any of the players here to "check" with, I'm trying to give advice from what I remember. It's been awhile since they've asked to have anything deleted. We have a few SD Cards, pretty well loaded with just about everything, they swap them in/out. Good luck.

Karen,

Who did you contact to get the replacement? I emailed memcorp about my daughter's mix max that won't take a charge and they said they'd "trouble shoot". I got their number from Disney Customer Service.

Hey guys I'm thinking about getting the Disney Mix Max for my daughter's birthday and I just wanted to know all of the features it has because I'm not getting enough at some websites. I also have a few questions.

1~ Does it have voice recording?
2~ Does it come with software and if so, is it easy to use?
3~ Is it able to show pictures?

Please answer my questions.

Thanks.

I use "dvdshrink" to take the info from the DVD to the hard drive.

Very fast and it also makes the output file just the right size to place on a regular DVD+-R. (and it is free)

I then use the windows encoder to convert it to fit on the MixMax.

wwglen

Hi, I just ordered one of these things off of ebay ($50 total) and i'm hoping it works. I'm 15 and just interested in using it for downloading movies onto it, not the disney stuff. I've been preparing myself w/these comments and hope to be successful. THANKS

By the way, my dad is a big electronic fixing guy and I was just wondering if there is anyway to pry one these things open. If so maybe then I could see if there's a way to fix it if defective

I got the earphones I bought on ebay! Not bad. pretty comfortable. My son likes it , but my daughter says it's still too big for her ears. She's 4. I think she just prefers the one that came from the fisher price FP3. The regular ear buds hurts my ears so I'm using these in ear ear buds. at $1.99. I couldn't go wrong.
Anyway, I found another kind of kid ear phones from Ifrogz.com. They make those silicone covers for IPODs. I 'm sure they will work just fine on the mix max. It is a standard jack.
To tell you the truth, I would have preferred the Ipod video or similar since there is no messing around with sd cards. but kids have no business owning something that expensive ( And I'm a mickey fan so it was a good excuse to get them that instead) :-).......

Where has everyone gone? Have we solved all the problems and answered every question?

Here is one recently asked of me: How and where do you go to find Disney TV programs to load on the MM? In theory, if you have cable tv running through your Windows Media Center and you can use it as a DVR, you should be able to convert those files to wma and then encode.

Anyone had any luck with this?

I have Windows Media Center and tried doing that. But first you'd have to convert to mpg then convert to wmv in theory. To many converting times for me. I get my files if I can already compatible with WME to encode to WMV.

Everyone again is welcome to come and try out the message board. Email me for the link.

Fused0ne@TAKETHISOUT.gmail.com

(of course remove teh TAKETHISOUT) and the 0ne is spelled with a zero.

wwglen, how do you convert your movies after you have saved them to the hard drive using dvdshrink? I tried this and the movie is saved in "IFO" and VOB" formats which WME says it does not recoginze. Help!!!

Hi everyone - yes seems to have gone quiet

Call me crazy but I just bought a mixmax - open box from bestbuy for $40

I intend keeping it as a spare (my grand-daughter - aged 6 loves hers to bits) as she is likely to drop it / lose it - and dont want to cough up for the alternative (ipod/zen etc)

I will probably charge it and give it a charge every couple of months or so

In the meantime no-one has ever answered my request about Playlists - I find it really frustrating that I can not move playlists created in wmp over to the mixmax - has anyone ever had any success with this?

Hope there are still other readers out there for this thread

Well, stopped at our local BestBuy...regular price for the MixMax. No deals yet. My hubby wants a cheap player for his music...if I could be so lucky to get another player on clearance, that would be great. If he would have told me a couple of months ago...his request would have been no problem. Now, I need to check out some Targets a few towns over, maybe, just maybe, I'll be lucky. Last time I was there, they were still full price. That was in late Feb. I will have to see. Wish me luck.
Anyone in the NWsuburbs of Chicago area? Anyone see them around still?

Where can I go to get a mix max for my son?

Sarah--how do you encode by chapters/parts? I can not get it done successfully. Thanks.

CJ [and others]:
This is what I do...I'm going to assume you have some knowledge of decoding/encoding and have checked the references above for help. The key is DECODE the movie in chapters, and not as the "longest" one.I use ImToo DvD first, as stated as an option. There are a few mentioned above, this one works for me. Try the trial version [5 min movie]- if it works for you and everything, it's worth the money.

Okay, now decode your movie as follows: after it finishes loading into ImToo, deselect all "checks", then, find the longest one, but DO NOT check the "longest" one, or any of them yet. Read what it says on that line...how many chapters are there? It might say the "longest" one has 18 chapters, and is 1:28:00 long [this is what is meant by longest one]. Okay with that said...you will need to check all 18 chapters, and not the "longest" one, each CHAPTER should have the checks. Then decode/save movie to hard drive, as usual.

Step two: Open WMencoder. Basically it's the same as "normal" but because you did it as "chapters" you have a couple of options, and it will take a bit more of your time. It's not to bad tho. Option 1 is using all the chapters [18, as in the example i've been using] and making it one long movie. Option 2 is to take the chapters and make it "parts"...divide the movie into sections. Pros of this is option is you can make the movie into 30 min. movies segments [fast forward stinks on these players, very slow]...anyway, back to encoding...On the source tab..your source is from "file", now browse for the movie you just decoded. Add chapter 1, then got to the left side and click "add", go back to source area and click "file", as your source, and browse for the next chapter...repeat this till you have about 5-8 chapters, or as long as you want your parts to be...this will be "part 1" of your movie. Once you have all the chapters you want in this "part", here's the next step...you will need to click source 1 on the left side ...keep it highlighted and now go to the middle area where it says "AT END"...choose "ROLL OVER TO NEXT SOURCE" option. Now, click source 2, choose "ROLL OVER TO NEXT SOURCE" again. Continue till you are on the last one. The last one you will choose "END". Now go to the tab on top that says "output"...save your "part 1" movie in your movie folder as the name of the movie-part1. Continue as usual from here, and encode your movie. To do part 2 of the movie..you will follow the same steps with encoding, as part1...but, label it when you save it as part2, etc.

I sometimes have no choice but to decode as chapters. I soemtimes can't get it my movies to decode as "longest" one. This decoding method works with that issue for me. The "parts" work great on the kiddie movies that have mult. shows on one DVD. Example: Clifford, it has sometimes 5 shows on one disk. I have 5 separate movies and not one long one. My daughter can skip right to show 4, and not have to watch the first 3 shows first, if she wants to.

I hope this helps. If you need additional help, PLEASE let me know. I'll do my best. That's what friends are for, right?

SORRY IT'S LONG...
I wanted to make sure I covered it all. Hope it helps.
Going to see if I can get the directions posted on Jess's site, [A.K.A Fused0ne]. She is trying to get an area up and running with the basics, etc. It would be nice to have a spot you can go to and just click on the topic you have questions about. Have to email her and see what we can do. I'm sure she will help us all out with that. It gets boring and all, reading thru all the messages/posts and trying to find the exact topic we are looking for. Don't get me wrong...I love this site. So many helpful people here and great advise and troubleshot ideas. Thanks everyone!

Just to make sure you understand this, when you are encoding...when I said

"To do part 2 of the movie..you will follow the same steps with encoding, as part1...but, label it when you save it as part2, etc. "...

I forgot to mention you continue with the chapter you left off at from the first "part". If you ended that part with chapter 8, the first "source" in "part2" will be chapter 9. I know you figured that out, but, just in case.

By the way...Can you tell I'm a "Type-A" personality person? hee, hee! Gotta love us "Type-A" people!

Whoa Sarah you wrote a LOT.........

But I bet it's a lot of good information. :)

April- You can order a mix max online at Disneyshopping.com or you can probably buy it at best buy or target. Gl! ( good luck )

I tried joining Jess' exclusive site via the link she sent me and it wouldn't let me. I guess I didn't have the right credentials. =(

Has anyone figured out how to transfer a mpeg video to the mix max I am having trouble thank you

Sarah--Thanks SO much. I was not doing the "Output" part. I knew I was missing something simple. I'll try that. I tried Open Season as the "longest one" and ImToo crashed on me. You say it would work decoding as chapters, then, huh? ALso, WHERE are you getting Clifford and such? Do you have the DVDs or downloading it somewhere?

THanks again!
CJ

help!!! I FIGURED IT ALL OUT DOWNLOADING AND DECODING AND EVERYTHING ELSE, BUT OF COURSE I HAVE TO GET MORE SPACE FOR THE MIX MAX...NOW I WANT TO DOWNLOAD MY DAUGHTERS SONGS AND ALL THAT COMES UP IS "FREE 4 MB OF SPACE TO BUILD MUSIC LIBRARY". I CAN'T GET THE SOUND TO WORK OR HER PICTURES TO COME OR ANYTHING I HAVE TRIED IT ALL....PLEASE E-MAIL BACK.....GOING ON A TRIP SOON THIS IS A LIFE SAVER!!!! THANKYOU KELLY FROM WISCONSIN

Anna: Yes, it was, wasn't it! [And it appears...I'll be doing it again!] I wanted to make sure everyone got the instructions...Another reason that maybe FuseOne's board might not be a bad idea to join, huh? Again...sorry everyone for the length...and maybe mis-spelled words, too!!!

Kelly: More space problem can be solved by getting SD cards. The player can use ones up to 2GB...but, we purchase up to 1GB size, and label them with letters to keep them straight. Our players have very few movies actually stored on them, except of my 5 yr. olds "short" movies. Music on hers is pretty much just "hannah montana"...for the other 2 players they store the music and pictures, maybe one med. length movie, and the SD cards hold everything else. I've never had the "free 4Mb" show up...sorry can't help with that part.

Keith:Keep trying with the board of FuseOne. I know I'd love to have you put your input there! We would love to see you join, as well, as anyone else.

CJ: First off...doing by chapters should work for that movie, or any movie that ends up making program crash. Everytime I have one of mine crashes, that what I end up doing. I have had trouble with the programs crashing with ImToo and DVD shrink when doing "longest" one, decoding, as chapters, seems to get around the crash part. Takes longer tho...but, gets the job done. I haven't had one crash yet doing by chapters...wish me luck, that I don't.

All of the eposi. shows that I do are either DVD that we own, have borrowed from friends, or have gone to the library and check out. My 5 yr. old checks out Clifford, Dora, DragonTales and the such. When I do these "short" movies, as I call them...I decode them by chapters, usually each show is about 2-3 chapters., and you will get about 4-5 "short" movies per DVD. I check each of the eposi. chapters, skipping the "zero min." and junk ones, then decode them all at the same time. When encoding, you will have to do each episo. by it's self...just do the 2-3 chapters, as if you are doing the movie in "parts", naming each save by eposi. name.

Another tip: We sort all our movies in WMplayer. Sorting by the "name" is fine, but we now sort by "genre". We have changed the movies genre type and have it read: "short", "med", and "long" movies. "short" are usually less then 15 min, and size under 25mb, "med" are 20-40 min., and 40-60 mb. and last, "long" are any full leng. movies we encoded. It makes it easier to decide which to instal on player/sd card, based on how much space is left. WMplayer will tell you on the right, how much avail. space is left on player/SD card...after they choose what the "for sure" stuff is, I tell them "you got space left for one short movie...so pick which one" ...and they look only in that "genre" area. It will show them their options of movies...and they know that's all they have to choose from.

Okay...I've started a site JUST FOR mixmax help. You can all use it to add usefull info. and to list what has worked for you, or questions you may have. It's in the start stage...need helpers like you to make it grow! All are welcome to join., as long as you are old enough [per their rules] and keep it "clean". To access the board, you will need to register. It's free...and no waiting to see if you are approved or not. Once you started the "register" process...check your email inbox [or spam folder], to get your temp. password. Then logon with it...and change to a password you will remember. That's it.
My advise...when asked about email address...choose NOT to make it public. It will prevent you from getting spam, etc. If you need to contact a member, use the PM option it has. I have restricted the board to only being able to view/post to members...and not "guests"...so you will need to register to view topics & post. Here's the link to the site: http://mixmaxhelp.suddenlaunch3.com/index.cgi

Thanks for the help, Sarah. Keith, too. These things are really neat to have if you know all this stuff, thanks to you. APpreciate the help and tips.

THANKYOU FOR ALL THE INFO!!!! ONE MORE QUESTION CAN I OR HOW DO YOU ERASE A VIDEO THAT YOU TRIED TO DOWNLOAD??? I ERASE EVERYTHING OFF HER MIX MAX AND STILL IT READS THE SAME THING. I WOULD THINK THAT ALL THE SPACE WOULD RETURN AFTER I ERASED EVERYTHING...NOT TO SMART ON THIS STUFF AS YOU CAN TELL...LOL...I'LL BE WAITING TO FROM ALL YOU GOOD PEOPLE THANKS AGAIN ....KELLY FROM WISCONSIN...

Keith I do not know why you were not able to sign up? Did it give you an error? I never got a msg from the board saying you have signed up?

Just go to the website address I gave you click on forum and then register.

If anyone else has tried and it didnt work please try again and I apologize as there's no reason it shouldnt work.

If you have not gotten the address email me, Fused0ne@TAKEOUTgmail.com

remove the words TAKEOUT before emailing as its to protect from spam bots.

Kelly:
I've never had a problem erasing everything. I do know that when I do erase, there is still "something" on it. I saw that when I went into the mixmax player via "my computer" settings. There was a folder or file there. It might be a program or something that helps run it, etc. Once I can get one from the kids, I'll check to see what it was. Might be something important. How did you go about trying to erase it, and then it showed it was still there? Through WMplayer or "my computer"? If you look at the player, via "my computer", does it show "total blank"? You should be able to erase movie by going about it thru "my computer". Delete the movie in there, in the list of what is on the player, of course you have to have the player connected with the USB cable. Give it a try, and see if you can delete it...but, I'll still check out our players. I do sometimes delete items by "my computer" and not by means of WMplayer. I think it goes faster. Just my opinion tho.

Good post to put on the new board... http://mixmaxhelp.suddenlaunch3.com/index.cgi

I guess I can post the address on here the same way I post my email, just remove all the TAKEOUTS you see in the address, as I dont want spiders or bots to find my site.

http://fused-emotionsTAKEOUT.com/TAKEOUTforum/TAKEOUT

Ive set it up in sections, Encoding, General Mix Chat, Accesories, things like that.

Kelly:
Can't check to see if it worked for me or not by the way I told you. My DH has my car, and the kids forgot to take their players out of it before he left for Wisconsin. He should be home Monday. If you still need help, maybe someone on board can offer an idea or test my suggestion for you on their players. Sorry I couldn't help more. Good Luck.

Sarah:
If you don't mind me asking, were you able to use dvdshrink for decode/encode? I was able to rip a movie using this program however, WMencoder does not recognize the file. Do you know how to do it?

Hey Kelli:
I got an idea...You say you are from Wisconsin...find my DH and get the SD card out of my kids players and use the movies that we have done. He's fishing someplace on one of the many rivers up there. Mind you, our movies are probably not what you want to watch. I've got young girls [ages 11 down to 5]...they like "girl" movies.

I'm just kidding about borrowing ours, great idea tho, huh? Honestly, I do hope you find a solution.

nef:
I don't mind you asking. The answer was "no". Couldn't figure out. Still have the program...and if I remember correctly, it's been awhile, I was able to view the movie on my computer...but, couldn't figure out how to encode for the player. Caused to many gray-hairs, and family got mad that I was trying so much. I tried for quite awhile. Ended up being a computer gunky! Check out Mar. 18th enteries...maybe "wwglen" can help us both. He did mention you would still have to encode it. The dvdshrink program just decodes/rips the movie. I ended up trying Keith's program suggestions, and forking out the money for one I was able to get to work. I figured, if I can do at least a couple of movie, it paid for itself. Ya know. It has paid for itself...in my opinion.

wwglen:
If you are still out there...please register at one of the other boards, we have posted here. I'm sure others would love for you to post the steps for us. As for me, please describe directions in "dummy" terms. It takes me awhile to catch on.

nef:
I remember the problem I had. I was able to do part of it...but, didn't have sound with my movie when I played it back after the encoding process. Never could figure out what I was doing wrong. So, now only use ImToo.

Sarah:
Thanks for the info! I never realized how "tech Savvy" I am not until I Purchased this Mix Max. LOL.
Btw, I picked up the pink case and the drama queen movie at a Target in In, both for $5.04 each. A lot of stores have clearanced out the items, these two were considered salvaged but since they were on the sales floor they had to sell them. So my suggestion to everyone would be to keep looking, you never know what kind of good deal you will get.

Sarah--I can't get Open Season to decode....have you tried that one yet?

CJ:
Haven't done this one...Sorry. Have you tried decoding by "chapters", and not the "longest" one, yet? Posted it on the other board, maybe someone has had "success" and will post it on one of the few boards that are avail. to us all.

nef:
"tech savvy", I am not either. We are all learning as we go, with the help of friends, that's the name of the game here. You would think these players would be easier to use. They are suppose to be for kids!

Kelly:
Any luck with the "erasing" issue you had?

I just got a mix max from my mom, I am really happy with it cuz I already got four movies and about 50 songs. Its the special edition High School Musical one (orange) I got mine for $80 plus 5 per video. I love the video and sound quality as well, I would recommend this to anybody!!

Sarah--I did the chapter version of decoding and it stopped after 6kb of chapter 1. Oh well.

Now, you got me wanting to borrow/get this movie and try to getting it to work. Anyone else try this movie? Have to go to library today anyway, will see if they have it. My kids didn't seem interested in it, so we don't own it.

CJ, We own the movie, haven't tried it yet. My kids haven't asked for this one on their player yet. If I have time today/tomorrow, I will try it.

Has anyone else had a problem with the Mix Max hanging a "do not remove card / loading" screen and suspending until battery goes dead? It will not respond to trying to shut it off, if you leave it blinking without doing anything, it just stays on that screen until battery expires. Any ideas?

Thank you

Lou,
Do a reset and it will allow you to use it as normal. It seems as though ours needs to be reset every few days.

keith,

I do not have the book that came with the MM (it was thrown away by mistake) how do i reset?

Also, thank you for your encoding advice!

Keith,

thought resetting was some weird macro thing where you have to hold down two or three buttons at once - didn't realize it is located to the right of the usb on the MM itself....ever wish you could un-send a post?? LOL.

thanks again

Can you buy any car adapter with a USB port on it to use with this? I find them on ebay for $5 or so and didn't know if they are particular to certain devices. Some listings say specifically compatable with Mix Max and some just generalize their compatability........

Still no luck with Open Season??? (great movie btw)

Ive encoded Open season just fine into chapters and full into 1 file from a .avi file I had of it.

Have you tried getting it into a .avi?

Hi everyone! Sorry been out awhile....Just thought I'd let everyone know or those who do not know about buy.com, that you may want to check it out. I've gotten great deals from them. I just recently bought two 2GB SD cards (branded KINGSTON) for $4.99 each. I get these email specials and after the rebate, this was the final price. Most rebates are only one per customer, per household deal, but this one was limit of two so I bought two and the bottom line price was $4.99 ea. They retailed for about $53 each. They work just great on my kid's mix max. I was able to squeeze 3 movies on 1 GB ( depending on the lenght of course). So I'm trying to get at least 5 on these. Happy bargain hunting!

I also got free shipping on these cards ;-)

Wow, that's a great deal on those cards. I just ordered a 2 GB on Quill for over $60.

Jess--how do you convert to an .avi file? Are you using ImToo?

Thanks for the info. Couldn't find that deal...Did find one for a 1GB card tho. Just don't have the cash to put out right now, and time to wait for the big rebate. Many offers on this site. However, really don't want the credit card to get discount, or pay with google checkout to get the other deal. Bottom line: great deal/price if you have the money to fork out and time to wait for rebate.

Hi, I my mom just got me a blue disney mix max on ebay and i love it, i have an iPod nano, but i love the video on the Mix Max and the preloaded SD cards are awesome, i have "Radio Disney Jams 7" and "High School Musical." I got them both at Wal-Mart, has anyone found any others in stores?

by the way, i got the Mix Max on eBay BRAND NEW IN PACKAGE NEVER OPENED for $40. A GREAT DEAL!!!

Hello All,
Has anyone else experianced WMEncoder taking 13 hours to encode a movie? I am trying to encode "Jump In" and it says that it has 12 hours left and it have been on "pass two" for two hours already. I must be doing something wrong... just don't know what. Help!!!!

Sarah... I tried to rip in ImToo by chapters and it's not working for me. I checked all that chapters that I see and they were all for previews and special features. The only one I saw with the movie content was the "longest one". Any ideas why???

Thanks in advance for your help.

nef: This movie [JumpIn] is on my list to do today...as well as, HappyFeet. Will let you know. Have to decode them first. I have never experienced encoderever taking that long. Even when I decoded movies into 3 parts, It has never taking that long. Will post on othersite results.

I have been able to encode happy feet. One full lenght though. I've not tried to do any in sections.

FOr those who are interested, I just got this email from BUY.COM
The Kingston 2GB SD card is $9.95 after rebate. Their current price is 34.95. The link is below....

http://www.buy.com/retail/product.asp?sku=202743332&adid=17070&dcaid=17070

happy shopping!

I tried to do Happy Feet however, I get an error message saying that I needed to open Windows Media Player or another program to view the DVD before it would work. I tried everything and nothing worked. Let me know if you have any success.

Wow I am so glad I am not the only person that has had trouble with this thing. I love my mix max but I had the clock problem. I think it is finally fixed but I have no idea how it was fixed.

I have converted some Hannah Montana episodes and they generally play great. My next project is to try a movie from a dvd so I am glad I found all this info.

For those of you still interested in buying the clips...I don't know if it has been posted but I did notice some new ones hit the shelves and disneyshopping.com

Curse of the Black Pearl
Princess Diaries 1 & 2
Freaky Friday
Sky High
Cheetah Girls 2

there may have been more i can't remember. Best Buy has some of them but Disneyshopping has most of them. They now seem to retail for about $23 as opposed to the $20.

Sarah--what is your website again? (sorry) Also, can you use your cell phone charger to power/recharge your mixmax? Mine fits (PinkRazr) so I was wondering....we are taking a trip and I'm looking at having to take my laptop just to charge the mixmaxes on the long drive.....

THanks.

just a thought...has anyone ever tried to share the encoded movies via email or messenger? would it work if it was zipped before sending, since the file size would be very big for email. I would share what I have just so we are all not doing the same work for every movie.

The mixmax help site is: http://mixmaxhelp.suddenlaunch3.com
Read the "news flasher" on the homepage, before you register. All are welcome to on the site...to share your knowledge, seek help...have fun!

What about an INVERTER [not a converter], to use in the car? We use one all the time when traveling. It plugs into the cig. lighter in your car, and has outlets just like home. If you have a wall charger, you could plug the mixmax in to charge that way. We usally "pack" the 13" TV/vcr setup and take it with us in the car for long drives. Bigger screen than the DVD portable, and all our girls can view the TV pretty well. All wear headsets, with the help of a couple of splitters.

I think Jess posted awhile back, and gave ideas as what to use/buy. She said something about a Kit that has different adapters. Maybe she would be able to give info again on this. Jess.........where are you?

Never have tried sharing movies, via email/etc. I still have dial-up! There is no way I'd be able to send them at the present time, it would never work. I'd probably get "knocked-off" line in the process. Wouldn't it be great if you could share? Think of all the asprin we would save...and time, oh, our valuable time, that we could save.

I dont think I mentioned anything about inverters....

I had gotten a copy of the movie already in .avi so I didnt have to convert it to avi, only to wmv

Ive done many movies, and many Suite Life eps, sometimes WME will stop working suddenly and then take me like a day or two to get it fixed again, which IS A PAIN!!!

Disney makes me want to scream sometimes!

No..Jess, you didn't mention Inverters. Sorry, if that's how it sounded. We are the ones that use the inverter, and have great luck with it.

I went back and looked at all the past posts. Boy, oh boy are there alot. Anyway, I did find these:
Check posts dated Feb 25th...It was Chantel & Callie, who posted information about car chargers, not past posts by Jess. Sorry for the confusion.

I bought one of these for our daughter off of eBay - it is a High School Musical one, but does not look like the one disneyshopping.com offers on their site. The seller bought it at Target.

I didn't have a problem putting songs on it - my problem is the lock button on top. Even when it is on unlock, the screen shows it being locked. We have had to push the button down and keep fiddling with it to get the lock to go off just to switch menus or even up/down a song on the playlist. Now? I can't get the thing to unlock, period. When it powers up, there is just a huge lock on the screen, and it shuts itself off after a few seconds. I am going to call the number I saw on the Memorex website...I am not happy at all!

Okay...never able to get the last post to post. Ugh..that "deleting" post stuff again...Okay, let's try this again...

Can you go in and delect the decoded part of a movie, once the movie is encoded and saved? I have quite a few decoded movies, that are now encoded, and woud love to free up some disk space on my hard drive. Do you have to save the decoded "stuff" once you've encoded it OR can I now go in and delete it?

Also, if I burn the encoded movies to a CD, can I still access them to put back on my player?

How many songs are supposed to be able to fit on the mix max? I downloaded only a few of my daughter's albums and it seems to be full. Any guidance?

Sarah---I always delete the decoded files I've ripped from the DVD (AFTER I encode them obviosly). I'm keeping my "Photo Book" my husband got me for Christmas at Target. It is basically an external harddrive, 500GB, and whenever I want to change movies, I copy them from there (drag and drop). Just the same for your CDs....they are just a storage unit so-to-speak. Did you ever get OPen Season to decode? It's been a couple weeks since I've done this process, I hope I didn't forget!
CJ

I did get OpenSEason to decode/encode, without any problems. I decoded HappYFeet. I'm encoding this one now. So far, no problems. I try to do at least one movie start to finish, so that I don't forget how you do it.
Thanks for the idea of the extern. drive. My hubby is planning on getting one soon. That's where they will end up.

K:
It says a total of 240 song, but, it will also depend on how long your songs are. If the songs are 5 min. long, you will get less on the player, then if the songs are 3 min.

Message to all:
Found a great link for ImTOo instructions. It's for a different version, but, looks like it has the same concepts. http://www.imtoo.com/dvd-ripper-platinum/dvd-ripper-platinum-help-document.pdf

I plan on checking out all the pages [there are 65], and see what I can find out about other options my version might have.

Hi,
My daughter got a mix max for Christmas and the clock kept setting to 5:33 about a month later. We didn't realise that it was actually a problem for a lot of people until we came across this site. We cannot seem to find any of the paperwork that came with the MM, so could someone who has had this problem and solved it, please tell us what we need to do?
Thank You!

Someone already posted a fix on here. Look above... well let me see if I can find it...

Ok Joe posted this:

I had the 5:33 clock issue when I first opened my daughters mix max. I got rid of it ( so far) by switching the connection mode from MTP to MSC and connecting it to my pc....it synced w/ the clock in windows media player and allowed me to change it after that......so change the connection mode and connect to your pc and see if it helps anyone...

I then tried it and posted this:

Ok after reading Joe's post I decided to switch the connection mode from MSC to MTP. I set the clock to the right time then switched it back to MSC. Now the clock has the right time. I powered it off and powered it back on and it still held the time.

Sarah posted this:

I discovered this morning my Daughter's Tink Max was also having the clock issue. After trying everything I thought I had done with my son's and having no success I finally tried this and it worked...
change the connection mode from MSC to MTP; connect to the PC; open the mix plug in software (media player); find something to sync to the mix max (I just picked a picture); sync the player; disconnect from the PC (you should not have to click the icon to disconnect removable storage and the mix max should say "OK to remove"); reset the clock; change the connection mode from MTP to MSC; cross your fingers and hope it worked!

I then posted this after asked a question by Joe I believe as to if I Synced it or not:

I just changed it to MTP then changed the time on the clock manually, then plugged it into the PC and the auto options that appear with XP I chose Sync to Windows Media Player then disconnected it. I then changed it back to MSC and the time held... turned it on right now and the time was fixed. Its hilarious that Disney couldnt figure this out.

In the last post...it was Susan [Mar. 3rd], not Sarah.
Yes, my players have the "issue", but, can you believe, I haven't fixed our 3 yet. One day I will...not a big issue now that I know how to fix it once they give it to me to do.

Hey Jess,
Thank you so much for finding all the discussions about the clock issue - I must have missed them....! I will certainly give the suggestions a try, it sounds like it should work. Everything else with the mix max is great, so fixing this little problem should make it perfect!!!!
Cheers All!!

yo how do u get songs from itunes onto the mix max please write back!

Hi, I tried the suggestions above to fix the clock issue but still no joy. The clock changes to 12:00 and 1:32 (I think) but then reverts back to 5:33. I tried ALL the different suggestions to sync it with windows media, but it just doesn't want to work. Is there anything else that anyone could suggest for me to try? If not, I guess it's only a small problem!!

how do you get songs off itunes

I say just keep trying the above methods. Everyone on here that has tried has been able to fix the clock issue.

Check in settings what your clock is set to.

Change what its set to, to the other mode. Fix the time on the clock, turn it off then back on and see if time stays.

I just got the Mix Max at Goodwill today for $20.00, but trying to convert any video to play on the thing is a pain. To bad it doesn't support MP4 or divx. My son loves it anyway!

how do u get songs from itunes
please write back my daughter wants to know!

please right back! And I will tell u how to fix the clock problem once and for all!

PLEASE PLEASE PLEASE RIGHT BACK!!!!!!!!!!!!!!!!!!!:-)

Beb read this:

http://www.onetipaday.com/2006/10/20/how-to-use-itunes-with-other-mp3-players/

And we already posted how to fix the clock. We share info not trade it here.

thank you so much! im so sorry jess

BATCH ENCODING!
It seems silly to have missed this when I looked before, but anyway...

Here's a link that will help you figure out how to batch encode with Windows Media Encoder (encode multiple videos one after the other automatically):

http://www.webelez.com/Using_Windows_Batch_Media_Encoder.htm

We got MM for our daughter's 7th birthday. It worked WONDERFUL when she played the HSM movie that we bought to go with it. THEN I irted to be super mom and put some music onto it for her, now all we get is Free 4MB of space to Build Music Library - won't play movie or the music I THOUGHT I loaded onto it.
We are both in tears...anyone out there have an answer for us? Tech support now closed until Monday....

Hello,
I'd like to get already converted videos. I've tried all these steps and I'm giving up. Does anyone know where I can get already converted videos?

Hello,
I was just wondering if you could find Mix max clips anywhere else besides the disney store? I have been looking everywhere.

does anyone have a problem with the mixmax connecting to their computer? I got one a while back and it was on clearnce at target. it is a high school musical one that is orange. I am running xp on a amd 64 bit system with 1 gb of ram, usb 2.0 ports. all other devices that i have connected to it work perfectly, I started the mix max plug in, it did its thing where it goes through all the files, the screen turns on, but it is not being recognized by my computer, and ive tried the connection mode in mtp and msc. nothing seems to work other than loading up an sc card and putting it in. it does not charge either, but usb will supply enough power to let it stay on for about 7 minutes. I tried to return it, but was told that since it was a clearance item i cant return it. same as exchange. i have searched and searched but cannot find any info about problems like these. any help would be greatly appreciated. disney has not responded to many emails ive send to various customer and technical support addresses.

hey all! does anyone know how to get songs off the mix max
Thanks so much

I am having this problems when copying pictures(jpeg files) to the mix max. I am copying to an Sd card, 256 MB. They are 575 pictures. What is happenning is that once they are copied and I can see all of them in "My PC" I can see all the pictures in the Mix Max in the same order I want them to be (I have labelled them Img-0001,Img-0002 and so on) but when I play them on the mix max it shows them in the following order:
Img-0001, Img-0002, Img-0027,Img-0028...Img-0575 ,Img-0003...I tried making 3 files and separate them in File 1 with pics 0001 and 0002, a second file with pics 0003 until 0026 and then a third one with pics 0027 to 0575 and again I got the ames problem on the last file , it shows first the 0027 then the 0028 but then it shows the 0049 ,0050 and so on, it is kind of moving the third ,fourth and so on until the 26th to the end. Does anybody know how to fix this. This is my son´s birthday gift for next week and I have been trying to figure this out for days with no results. Please I need some help , THANK YOU, Carmen

Had the same issue with video I wanted in order, didnt work. Then later on, it just seemed to sort like I wanted on its own. Weird.

hey all its Linda

can you please help me. i cant figure out how to delete songs on your ipod.
thanks btw U can get mix clips from your local camera store!
BYE

Our player did and still is listing videos in mixed order, just like Jess's is [or did]. We are waiting to see if ours corrects itself. Pictures on the other hand, it might be sorting by "file/picture size", and not my "name". That's maybe why it's out of order.

Looks like we have 2 Sarah's on the board...To the second Sarah:
BestBuy by us, has the new movie clips. They had plenty in stock. A friend said to check out Justice & Limitied Too...they had some, but she wasn't sure which they had. Good luck.

Problem with those clips though are that they are no where near the quality they should be with what they cost. No matter how good the quality might be, the Mix Max can only play the way it plays.

I wont ever by clips. I'll just convert.

hey all its Linda

can you please help me. i cant figure out how to delete songs on your ipod.
thanks btw U can get mix clips from your local camera store!
BYE

How do you convert a DVD to a disney mix-max????????!!!!!!!!
PLEASE help me. I need to know because my daughter's B-day is next week!

Check out the other websites mentioned...or look above,and read most of them. There are great suggestions, etc. Look near the top area. Many have posted how to do it. Also, Look for Keith's comments and instructions. You should be able to do it then. He has given very good instructions, that many of us have followed. Good luck!
Try contacting Jess.
She's at: Fused0neTAKETHISOUT@gmail.com ...email her, she has a website started with "talk" etc. She will provide you with a link to her site.
Also....I went thru most of the above stuff early on and tried my best to "filter" and "sort" by topics. This website is:
http://mixmaxhelp.suddenlaunch3.com/index.cgi

I see a bunch of replies have been deleted by server. Most between May3rd-May12th. I agree with Jess, To much money for the clips. Do them yourself...get the ones you want. WallyWorld has 2 pks of SD cards, generic name, for $20.00. They are 2-1GB cards.

To answer John's question [ john on May 2, 2007 10:22 PM]: We have had better luck with the wall charger.

K so i bought my son one 4 his bday and i REALLY dont want to keep buying the clips so he can listen to it or watch the movies but i tried doing what some of you said and i am TOTALLY LOST i cannot figure out how to decode and whatnot the files esp. the dvd to mix max!!!!!!!!!!!!!!!!

I own a MAC OS X and majority of the websites i clicked on said that it wont work with a MAC so i dont know what to do.

Can somebody PLEASE help me?!?!?!?!?!?!

Thanks

I need some help! I think my daughter let the battery completely die. I am plugging it into the computer and it will come on. But the screen just lights up, and no words or anything is coming on the screen. Is this normal? We've never had this problem before! Please help, and thank you in advance!!

Stephanie,
Attempt to do a device reset, little button on the bottom. Depress it with a paer clip or pen or something. Then try to charge it again. Leave it charging for 10-15 minutes and see if that fixes it.

Thanks Keith! I did try that, but it still won't work! I'm disgusted that this thing only lasted 3 mths! My daughter didn't even listen to it that much. Thanks for getting back to me so quickly! If anyone else has any suggestions, let me know! I emailed the Disney cust. service, but of course never heard from anyone.

Just wondering how everyones been doing with converting?

I still am not understanding exactly how to convert cds and music to the mix mix.

Any suggestions anyone?

Thanks

I have managed to drag and drop songs from "my music" folder on my desktop to the folder for my mix max and it works for nearly every song as long as your original is a wma or wmv file. So, I would think as long as you can get your cd's or other files saved in that format you should be able to grab the folder and drag and drop. It's worked for me. So much easier than trying to download from like rhapsody or something. What music manager do you use? I haven't been able to manage the mix max thing from previously purchased music thru windows media; gave up on that along time ago.

Has anyone had their mix max just randomly shut off. My repeatedly does that even though the battery is fully charged.

I bought the mix max and I have been trying to charge it, and it just seems to not want to charge. Am I doing something wrong? I connected it to the stand and it started to charge and then nothing and the same thing happens with the computer.

Help please.

Hello, I have been reading this page and I was wondering can you take music from itunes and download it to the mix max? Im kinda a computer dummy.

I am still lost..I have tried to convert DVDs to my daughter's mix max but what does it mean by "source file and output file". I am lost and need to get something on it for her birthday trip this weekend.
Thanks

Does anyone know what to do when the screen is white and won't do anything. I have already reset. Are there any other suggestions? Thanks.

Thanks to Keith and this posting site I have become known as the MixMax Guru in my town. I have learned to download the movies and songs and how to convert the movies according to the directions listed way above and re-sent to me by Keith. Thank you to all who helped. What I am wandering now is: "Is there a way to listen to Audio Books from the site Aubible.com?" They do not have the MixMax as one of their choices and when I tried it, The unit would store the info but I couldn't retrieve it to play it and listen to it. Thanks again.

What is the best way to clean the screen and keep it clean?

my mix max is working the only problems is that when i put a video on it itsays file not support does any body can help me.

Hi I am not sure how I found this site but I think you are the only ones who can help me. I have read all your inputs and still can't figure out how to change DVD to the right format and put it on to my daughters mix max. I got hers at Limited too for $45 for 2 of them. I got a GREAT deal. I guess I was there on the right day at the right time. Anyway I hope someone can help me. My email address is jcroce5@yahoo.com. I am kinda a dummy and need step by step directions. Thank you. Jackie

I have tried everything to try to download a movie. Please help. When I think that everything is ok and put the SD card in the Mix Max and hit to show video I get a black screen for a few seconds then it goes back to the blue screen showing the video files. Please help. I have just DVD shrink, Windows encoder, Pocket DVD Wizard and more.

Do I have to download the movie to my computer first then transfer to the card? Also I am having trouble downloading and transferring files to my sons player. I use bearshare.com because it is a free website with music. I have also used limewire because they have movies and songs for free. I don't know were to start. Can someone help. I have tried using the directions above. I must be missing something because I can't get anything on the player. What extension should I choose when I download?

For those of you having difficulty converting video to the correct format, I have printed instructions detailing the process. If you follow the instructions, the conversion will work and your headaches will disappear. Feel free to e-mail me and I'll sling them your way.

Keith,
Thanks so much for the instructions that you sent me. You are right. They worked great and now my 7 year old son can watch movies on his Mix Max Player.

Lisa, one of ours has the white screen and won't reset. I email them and they said that I could send it in to be fixed for $30. That was it. I haven't decided yet if I will send it in or just find another one on ebay. Hopefully someone else here found a way to fix it.

My little sister just bought a brand new High School Musical Mix Max two days ago and it worked fine until this afternoon when the screen went white. The music on the Mix Max still goes on but the screen stays white. I tried resetting it and letting charge for about an a hour but it still turns white after a couple songs. Could somebody tell me whats wrong with it? Thanks.

dan; my brother has high school musical mix max too. it happen once but i just press the reset buttom and it works. another cause can be that u have the brightner of the mix max too high.i hope it help.

my mixmax is working the only problem is that when i play a video it says file not support can anybody help me . my email is mnem360@yahoo.com

Thanks so much mnem. :) Sorry I can't help you... Good luck! ;)

Please send me the printed instructions for converting video to correct format.
Thanks!
jnvalk@yahoo.com

please send the printed instructions how to convert a video in the correct format thanks my email is mnem360@yahoo.com

I have tried Keith's method and used the ImTOO DVD to Pocket PC Trial and then encoded it using Windows Encoder to test the 5-minute segment movie for viewing on my daughter's Mix Max.

It kind of works, but there is a slight lag in the audio synchonization throughout the clip. I noticed others have posted on this but here is how I have solved this problem:

I have found that going in to ImTOO DVD to Pocket PC's Preferences/DVD(Global) tab/checking the Audio/Video synchonisation box and selecting Deinterlace Filter to 'Odd Field' seems to get rid of the audio lag.

You can also bump up the Volume here because it is really low otherwise.

Good luck all!

Kaorisdad,
Thanks for the info. I had noticed the lag but it was never an issue for my 7 yr old. It annoyed me but not to the point I had to search for a fix. I'll give it a try. Thanks again for the tip.

Keith and Everyone,

Regrettably, I don't think the audio lag has disappeared. It's still there. I have an email in to ImTOO's technical support on this issue. I'll see what they say.

Kaorisdad

someone tell me what format the music videos have to be in because ive tried WMV Pocket PC Format and it snycs to the player but wont let me watch it, what do i do? email me the info
ajs313@verizon.net

Hey, you can get the mix max mp3/video player on ebay and there are some movies on there too. Also, go to disneyshopping.com

This website appears to have alot of good data and very knowledgeable people so I am hoping someone can help me. My 7 year old daughter has been using her mix max since Christmas listening to her music and watching movies purchased for the mix max. She has had no problems until yesterday. When she tries to watch a movie the mix max now says "File Not Supported". I have not found an answer for this problem anywhere on this website. Can anyone help?

Keith
can you e-mail the directions to put videos on
sd cards for my daughters mix match. the way
it looks you are the all knowing when it comes
to this little beast
thanks Derek
dcarel2@verizon.net

After numerous emails back and forth to ImTOO's technical support, here is the solution to the problem with the audio/video sync problems:

Go into ImTOO DVD to Pocket PC's Preferences/DVD(Global) tab and check "Detect Progressive 24Hz" and uncheck "Force Progressive 24Hz." Leave everything else on default values. IF YOUR AUDIO LAGS YOUR VIDEO, go to the Main Screen, and on the right side set the Video Frame Rate from "Auto" to 23. IF YOUR AUDIO LEADS YOUR VIDEO, set the Frame Rate to 50. You might have to play with this a bit, but this should either slow up or down the video to sync up with the audio.

Incidentally, I've tried other DVD to wmv products and they all seem to have this sync problem to some degree. This solution using ImTOO's product seems to produce the best results.

Good luck.
Kaorisdad

i just got this pink mix max and i dont know how it works with computers need help dont have software for it and cant get it to work with anything...windows media player 10 doesnt even work

Heres and issue nobody's run into yet, I bought this for my little sister, who loves the use of her subscription (napster) program. For the love of god, we can't seem to figure out how to make it work with the mix max. We've seen other people use it... are we missing out on something? Any help would be great, thanks.

I want to get one. I just found out about them. Are they outdated yet? Please explain how to use also.

As long as the music files are saved in mp3 or wav format, all you have to do is drag from your computer and drop into the MixMax. It will work everytime. Don't try to make it more complicated than it is.

Keith.
Please send me the instructions for converting dvds. Thanks.

suttonl61@aol.com

Hi, everyone. I bought our Mix Max at a garage sale for $7. My daughter liked it so much that we bought the POC version for my son (on Ebay though, for $58). I have so far coverted 25 movies, a couple dozen Simpson's episodes, and many other music videos. I use DVD Shrink (free download version) to rip the dvd (main movie) to my hard drive. With the DVD Shrink I can uncheck the French, Spanish, Commentary, audio, and end before all the credits if I want to. Then I use Windows Media Converter (with above mentioned settings) to convert the files to WMV9. Alot of bs sometimes because of copy protection in a lot of them, but once I have a decent library for them I'll keep them busy for quite awhile. Good Luck all.

Deb, I used DVD Shrink and then tried to use Windows Media Encoder and could not get WM Encoder to recognize the DVD Shrink files. Did you leave a step out? Thanks.

Thank goodness I found this website. I have 3 eight yr old with these things and I'm confused. First please send me the direction on how to upload the DVD's onto this thing and then someone please tell me where to get the stupid little movie and music cards I've tried everywhere. tjudge@wm.com

Windows Media Instructions (assumes you made it this far after ripping a DVD)

Convert WMV file to WMV 9 files (Playable file format for DMP9050)
1. Download and install the Window Media Encoder.
1.1 To make WMV content, you should download Windows Media Encoder from the
Microsoft Website to download Windows Media Encoder 9 Series.
http://www.microsoft.com/windows/windowsmedia/forpros/encoder/default.mspx
File name: WMEncoder.exe
1.2 Then, install the Windows Media Encoder.
2. Procedure of convert video file to WMP9.
2.1 Open the Windows Media Encoder software.
2.2 After WMV Encoder start, new session window will be show as below, select the
“Convert a file” Icon and click “OK”.
2.3 Then select and choose the input source (WMV file) and the output file on the File
Selection Dialog Box. After that click “Next”.
2.4 Select “Pocket PC” for the contents distribution and click “Next”.
2.5 Select “Pocket PC standard video (CBR)” for the video and select “CD quality audio
(CBR)” for the audio, then click “Next”.
2.6 Input the contents (i.e. Title, Author, etc) as desired then click “Next”.
2.7 When the Setting Review Dialog Box appear, click “Finish”. Then the input WMV file
will start encoding automatically.
2.8 Then press “Stop” icon as soon as encoding is started.
2.9 Then the Encoding Results will pop up on screen, click “Close” to close the
Encoding Results dialog box.
2.10 Click on “Properties” tab.
2.11 Then the “Session Properties” dialog box will appear on screen.
2.12 click on the “compression” tab and then click the “Edit” box.
2.13 For the Custom Encoding Settings, under “General”, make sure to set the media
types of Audio to “CBR”, “Windows Media Audio 9.2” and Video to “CBR”, “Windows
Media Video 9”. Then click on the “259Kbps” tab.
2.14 Please be sure you must follow the below setting, otherwise, the DMP9050 will not play
for the WMV file.
Audio format: 128 kbps, 48 kHz, stereo CBR
Video size: 220 x 176
Frame: 30 fps
Video bit rate: 384K bps
Key frame interval: 5 sec
Decoder complexity: Simple
NOTE: Make sure the setting is correct before starting the encoding process,
otherwise, the DMP9050 will not play for the WMV 9 files.
When finish the settings, click “OK”.
2.15 Click on “Apply” to access the setting, then click on “Start Encoding”.
2.16. When the below Pop up dialog box appears, click “Yes” to start the encoding process.
2.17 Encoding in progress, the process time depends on the size of WMV files.
2.18 When it is finished, the Encoding Results dialog box will appear. Click “Close” and the
output WMV file can be played by the DMP9050.

Thank you, Keith, and everyone! I followed Keith's instructions and it worked great! Thank You!!

I am having the problem with the white screen, has anybody been able to correct this without having to take it or send in for repairs? I called customer service and they said they haven't heard about this problem! My daughter loves this thing and for the price, it was better than the ipod! Maybe its just the one I have, its the purple tinker bell one. We have only had it since January.

I am having a problem. Please HELP! The mix max stick says to free 4mb of space to build library. I freed up space but it still says the samething when I go to the settings it still says I have the same amount of songs. I then tried to clear all the songs and start over and it still reads free 4mb of space.

I have spent many hours on my mix max, but still I can't get any videos on it. I tried the Windows Media Encoder and I've already got an SD card but I don't want to buy the movie cards. What can I do?

This software works.

http://www.pocketdvdwizard.com/index.html

Peril dosent any one know how to fix this??

Troble,

I called the customer service center back after trying to reset and reformat back to the original factory setting (I don't know how it would of got changed in the first place) to no avail. This time when I called them they said it was out of warranty but I could send it in for repair and it would cost $30. I guess its cheaper than buying a new one.

Keith, (or anyone who knows of cheap/free ripping software)

I have read all of the above posts (whew) If anyone has compiled step-by-step instructions for ripping a DVD into a WMV, could you please send them to me via email. Especially anything pertaining to corecting the audio/video lag. I already know how to convert the WMV into WMV 9 using WMEncoder.

Regards,
Jeff

jeff_maus@yahoo.com

Okay - here's one for the Masters...

Went to FL to visit Nana and Papaw, bought my son the Mix Max (he's 3), and we just returned - with the books, cables, Mix Max, cord - everything, but no DISK! I went to the suggested playdigitalblue.com - they offer drivers, but I have Vista...got the driver the moment I plugged it in.

Now what? The website says they don't have the software...

I sent them an email, but he wants to use now. He's a toddler and doesn't understand.

However, I'm on a brand new laptop, top of the line, and I'm gonna give it a whirl...Vista has been a godsend with my other gadgetry, I hope we can get at least one of the 14 movies transferred

By the way - if you're looking for movies, even for kids - I went to LimeWire for music, and just happened to find Pirates of the Caribbean, Bugs Life, Ratatoille, Transformers (these two aren't even out yet, are they?) for free in GREAT quality! I'm not distributing them, just letting my son watch, so it's not illegal really. I just typed "disney" in the video search and vo'ila, 14 movies set up to download while we slept! Oh, AND they come in WMV or any other format, you just have to search!

I did notice that Mix Max says nothing about Vista in the booklet, but I haven't tried it yet. I scanned the posts here and didn't see anything in that regard...

Any suggestions, or if I can help you get any videos somehow, please email me. I'll help and would appreciate any info too! (btw...I'm an iPod novice user, so this ought to be interesting!)

Best,
K

P.S. The company just responded and said I don't need software...added directions on how to use it with Win2000 or XP - still NO VISTA!!

Peril, Thanks for the help! Really apreciate it!

Kerry,
You do not need the disk supplied with the MixMax. Being an iPod novice is not a detriment as the MixMax uses different software. Don't worry so much about its compatibility with Vista. MixMax is a simple product for photos and music. Just drag and drop. Videos must be converted using Windows Media Encoder

Jeff,
I have heard that DVD Shrink is a free program and will rip DVDs to the appropriate WMV files. Renda also posted a link to software she says works. I haven't worked with either and cannot verify. Then you follow the Encoder instructions I posted above.

Music I've ripped from my own CDs will drag-and-drop and play just fine on my daughters Mix-Max. HOWEVER (there had to be one) I've had some issues with downloaded music with the DRM licenses from Walmart.com.

At least with some of the downloads, even using WMP11 and doing the sync (which is the correct way to get the DRM license to pass to the player), they dont show up on the unit and therefore they wont play.

I played around and discovered the WMP10 Plug-in for the Disney MixStick and Mix-Max, which I downloaded and installed into WMP11 (I know, wrong version of WMP, but time marches on and I don't have WMP10 anymore). The plugin, caught about 40% of the songs (fortunately the three I was having problems with), and after doing the Sync in WMP11, they're playing well.

The matter of concern is the remaining 60% of the songs. The Plug-in has an "Extended Analysis" setting which is supposed to reconcile and tweak the remaining music, however it crashes WMP11 every time within about a minute. Again, I know the plugin is for WMP10, but of course there is no newer plugin I've found on the web.

Curious if anyone else has encountered and overcome this issue? If so, how?

A great place to get FREE music and videos is bearshare.com
They have EVERYTHING I have looked for. Also, if I keep the "connection mode" in settings, to MTP the album cover shows up in the display while my daughter listens to her music! Too cool!

Hi Everyone

I'm from New Zealand and got this imported for my daughter's birthday. I haven't had any success whatsoever in getting it to work. Like many others it has the 5.33am clock issue, but also my husband and I have tried to download songs to it - the songs show up in the playlist but when we click on a song it just won't play. The mix max then freezes and we have to reset it. It is really driving us crazy. Can anyone offer any advice as to how to get it to work?

Go to www.DisneyMixMax.piczo.com for converting tips on Videos and Music!

Hello everyone,
I've been saving up all my babysitting money since May and I finally have enough money to buy a Mix Max. (Yes I am only 13)

I am very good with computers and my parents have not had to call computer help in 3 years!! My parents are not so good with computers but lucky for them I can usually fix the problem. LOL I'm sorry I'm not trying to brag, I just wanted to get my point across.

Anyway, I'm buying my Mix Max later this month and I understand all of the instuctions to download music, pics, and movies, I am just not sure which program to use to convert the DVD format.

So far in this forum I have heard of many different programs. Which one works best?

And also where do I download it for free?

Thank you all very much in advance.

please email me-- skycat94@hotmail.com

Michelle

Hello -

Tried to find the same problem above and couldn't. If already gone over, sorry.

Have two Mix Maxs. Son's works fine (Chrome), Daughters (High School Musical) gets stuck on the Starting up screen. Reset, press power, still stuck. If I plug to computer can get main menu, but get the Free 4mb space, but can't get to a list to delete.

Go to WMP and Mix Max says full but says empty on the lists. At beginning it asks if want to delete everything, say yes, but it can't because it is full.

ARGGGGGGGGGGGGGGGGGGGG

Reset shud work, but doesn't. Want to hit with hammer, and don't want to rebuy.

Any help would be greatly appreciated before I run it over with my car. Little frustrated.

email:spencefam4@hotmail.com

Thank, Shane and Daughter Ari

To correct the time setting on the Disney Mix Max you will need to follow the instructions below.

Disconnect the Disney Mix Max from your computer and turn it on.

1. Select the 'Settings' menu by highlighting the 'gears' icon and pressing the 'play button'.
2. Scroll down and change the connection mode from 'MSC' to 'MTP'.
3. Next connect the Disney Mix Max to your computer and open your Windows Media Player software.
4. Click on the 'Sync' tab at the top of Windows Media Player.
Select a media file (music or picture) to sync to the Disney Mix Max.
5. Sync the media file to your Disney Mix Max by clicking 'Start Sync'.
6. Once the sync has been done, disconnect the Disney Mix Max from your computer and turn it on.
7. Select the 'Settings' menu by highlighting the 'gears' icon and pressing the 'play button'.
8. Scroll to the 'Time' setting and change the time to the correct information.
9. Next change the connection mode back from 'MTP' to 'MSC', unless you plan on using DRM files which require the MTP mode.

This will change the time and display the correct information on the LCD screen.

HELP..HELP..HELP
"free 4mb of space to build music libary" shows up i have read many people post the question above but still no answer..KEITH or anyone can help me email me at (lostexfactor@yahoo.com.)

"free 4mb of space to build music libary" ERROR

Follow the instructions below to format your player. (this is the only way to get it to work)

NOTE: Formatting the memory will erase all files on the player.

Formatting the Disney Mix Max:

Connect the Disney Mix Max to your computer.

Double click on your "My Computer" icon.

Right click the "MIX-MAX" and left click on "Format".

At the Format window, select "FAT32" from the file system pull-down menu, then click "Start" to format the unit.

Click "OK" to confirm and the player will start to format.

When finished, click "Close" to close the Format window.

You should now be able to transfer music files to the Disney Mix Max and be able to play them without a problem.

how do you make playlists?

Can some one give me some step by step instructions on using DVDShrink to rip the DVD's. I managed to rip it, but once I get it into the Windows Media Encoder it crashes. Does anyone know why it is crashing?

Specifically I am trying to put the Jonas Brothers DVD on the Mix Max. It is the one from the special edition CD and DVD just released. It is so frustrating. I did but it, it seems only fair I should be able to put it on the Mix Max, but I can't get it to work. Why the heck are all the Disney things for sale on itunes? That's insane! They do have a very few clips for sale in the Max Media store.

Specifically I am trying to put the Jonas Brothers DVD on the Mix Max. It is the one from the special edition CD and DVD just released. It is so frustrating. I did but it, it seems only fair I should be able to put it on the Mix Max, but I can't get it to work. Why the heck are all the Disney things for sale on itunes? That's insane! They do have a very few clips for sale in the Max Media store.

The free version of DVD Shrink will not convert DVDs to wmv. DVD Shrink will take a DVD and shrink it so that it fits on a single 4.6 GB DVD (DVD movies are usually about 7.8 GB) in VOB (DVD video) format. Incidentally, DVD Shrink will not rip some encrypted DVDs. They need to be decrypted first, then shrunk.

Angela - I get my music from iTunes as well. To get it on Mix Max, you need to create a Playlist in iTunes, then burn a CD, then convert the music on the CD to mP3 using any number of free CD to mP3 converters, then copy the mP3s to the Mix Max. Apple uses a proprietary music format, but it can be converted as I suggested.

Michelle - I'm afraid there aren't any free DVD to wmv converters. You'll need a product like Keith has suggested like ImToo. Most DVD to wmv converters cost about $40.

The free version of DVD Shrink will not convert DVDs to wmv. DVD Shrink will take a DVD and shrink it so that it fits on a single 4.6 GB DVD (DVD movies are usually about 7.8 GB) in VOB (DVD video) format. Incidentally, DVD Shrink will not rip some encrypted DVDs. They need to be decrypted first, then shrunk.

Angela - I get my music from iTunes as well. To get it on Mix Max, you need to create a Playlist in iTunes, then burn a CD, then convert the music on the CD to mP3 using any number of free CD to mP3 converters, then copy the mP3s to the Mix Max. Apple uses a proprietary music format, but it can be converted as I suggested.

Michelle - I'm afraid there aren't any free DVD to wmv converters. You'll need a product like Keith has suggested like ImToo. Most DVD to wmv converters cost about $40.

Hello...what program can i use to convert avi to whatever format the mixmax will play? TIA

replying to myself...i figured it out...and a much easier way...i use dvdfab to change them to avi...then use the windows media edcoder to change the format...so far the first one i have done worked and didnt take hours to finish like earlier posts...maybe now my daughter will get a little more use out of her mixmax

My daughter has the white tinkerbell mix max. Suddenly after 2 months the sound quit. We have tried several different headphones, and if you turn them just right you get small bits of sound for a few seconds. The headphone jack location is very loose and moves alot. Has anyone else had this problem? Were you able to fix it? It has not experienced any other problems.

Has anyone had a problem with a dead battery? My daughter charges the white tink but then it goes dead again after 5 minutes. Is there any way to replace the battery or are we up a creek?

I guess I'm a tech dummie.. How do I get the dvd's onto my computer to put them onto the mix max?? I am in window media but can't figure out how to rip the darn dvd? any help PLEASE!

Hi...I'm sorry to repeat what lots of people have asked before but I am an absolute computer novice.

Please can someone explain how i can convert my daughters dvd's into clips to go into her max.

Please can you do step by step idiot proof steps?

I really appreciate your help.

hey cant figure out how to get videos to work most my videos are avi. i ran them through windows media encoder 9 and it still says not a supported file what am i doing wrong i have no idea about this thing.

Does anyone know if the Disney Mix Max can play the Fusion Movie and Music cards. They look exactly like the Disney media cards. The fusion media cards do say they play on all media players that have trustedflash capability!!!! Whatever that means. Help. Thanks

If anyone needs help, I can step by step help you convert files so they are compatible with the disney mix max. My email is brandonduh@msn.com

1 File Needs To Be Downloaded
Windows Media Encoder

I was having troubles too so I looked into it, hope I can help!

PLEASE SOMEONE HELP ME MAKE DVDS INTO MAX CLIPS, AND DOES ANYONE KNOW WHERE WE CAN BUY CARRYING CASES?

found a great software for converting dvds to mixmax- its pocket dvd wizard. cost $25 but thats the price of one of the mixmax clips. I used the trial and it worked fine. It is really simple to use, only a couple of clicks. Then just drag into the sync area of windows media player. it does take some time for it to process but very easy. It also will let you select which type of device so I can switch to my palm device if desire.
One question if any one can help- how do you delete files off the mixmax once on there?

Thank you to Keith who with out him I would not have been able to convert the files I appreciate it greatly and thank you everyone else for all of your helpful advice now maybe my son can enjoy it christmas morning...

Frustrated parents on xmas eve. Our mix max is stuck on start up with a spinning clock icon. We have tried to reset but continue getting the same screen with spinning clock and start up text?

Any help would be greatly appreciated. jbstrev@rogers.com

I was frustrated with converting files also, but found this PDF file on the internet that went through the step by step process for converting using the Windows media encoder. It works and I have already put videos on my sons player!!

http://disney.memorexelectronics.com/downloads/DMP9050_WMV_encoding.pdf

P.S. When the instructions tell you to stop the process, I still don't understand why there isn't a better way to do this, but STOP and continue with the next steps. (You'll know what i mean)!

If you need any help, just email me at rstwilburn@msn.com

Can anyone help? My daughter has the Cheetah Girls mix max that she is now trying to play max video clips on and the player will not play them. When I called customer service they told me that this product is not longer supported and there was nothing they could do, they were sold to another company and they did not take this product with them. Do I need to reformat it? Any ideas would help tremendously, she got the movies for christmas and cant even watch them.
Thanks
fwoggee@sbcgloblal.net

I just got a mix-max for my kid. Can we download DVD's onto it?
How would you do that?

How do I change to connection setting on the Disney Mix Max? It is in the AUTO mode and I want to change it to MSC or MTC. Any ideas?

I've tried to reset but to no avail!

Just bought my daughter a mix max for christmas. When I listen to the disney clip I bought for it or listen to music I have downloaded to it - it sounds garbled. Kinda like singing under the water. Any help? Did I do something wrong or is the product defective?

You can find the package with instructions on how to format .avi to .wmv that is compatible with the Max-Mix is HERE ( http://homephoneonline.com/kielanderson/tools/Mix-Max.zip )
You will find the install for the Windows Media Encoder (WMEncoder.exe), a WME patch (windowsmedia9-kb929182-intl.exe), a Vista codec patch (VistaCodec_v455.exe) which I needed since I was using Vista, the WME Profile settings that you can import, and the instructions (Encoding video for the Disney MixMax.pdf)

You may need to stop the Windows Media Converter after it finishes the movie. It would loop the movie for me and the converted media would continue to loop and file would grow until I stopped it. But it worked great!

My 3 grandchildren were given these a Christmas Presents, but the software does not work with Windows Vista. Is there a download to be had for Vista? Also, can someone provide me the instructions that were being offered for converting videos.

Hi, Keith, I did not see your post on how to convert a dvd or and not sure how to get your email to ask you. I have downloaded all of the things suggested...yet the second selection on the windows encoder is for a 64 bit system, my vista laptop is a 32 bit...it will not let me install it. If I choose the top selection, it takes me to the alpha/beta that you suggested not to download. Do all of you have 64 bit systems?
I would love to know the final file extension the dvd would need to be.
Thanks all, great information!!!
Dianne

Hi, Keith, I did not see your post on how to convert a dvd or and not sure how to get your email to ask you. I have downloaded all of the things suggested...yet the second selection on the windows encoder is for a 64 bit system, my vista laptop is a 32 bit...it will not let me install it. If I choose the top selection, it takes me to the alpha/beta that you suggested not to download. Do all of you have 64 bit systems?
I would love to know the final file extension the dvd would need to be.
Thanks all, great information!!!
Dianne

Roy....Thank you Thank you for posting the solution to the never ending "4MB OF FREE SPACE..." message. My daughter recieved her MIX MAX for Christmas and less than 24 hours later it was unusable. Santa bought it on ebay and Disney Support (what a joke) said the only thing I could do was return it to the store. You just made an 8 year old VERY VERY happy! Happy New Year and God Bless!

I found Keiths direction, and it worked great, I used IMtoodvd and got my trial 5 minutes to work on the disney device. Thanks again, now to get it to work on my kids sharper image mp3's.

I bought a 'fusion' card because the package says that it is a .wmv file, but when I put the card in my desktop, it is actually a .smv file. Windows Media Encoder can't convert this type of file, so I'll have to start somewhere else. I'll post again if I can get it figured out.

My daughter just got the Hannah Montana MixMax for Christmas and I can't install the software on my computer. It just seems to get hung up. Is there an issue with Windows Vista? She's really excited about it and I don't know what to do next. Any help would be really appreciated. Thanks so much.

X Mann, I don't believe you have the rights to sell Disney­® property. While your intentions are good,Disney­® holds the copyrights to all the the films you have listed.
Any one found in possession of the materials you are offering may be subject to legal action.

Please, all of you be warned.

Today my sister's Mix Max locked up, I reset it using a paperclip in the reset hole. It's now stuck on the Start Screen. This has been happening for about a week. My dad did unplug it without using the "Remove Hardware" option on the computer. I do not believe this is related but figure I should mention it. One more thing, she got the Jam Stand for Christmas. Again, I do not think this is the reason for the problems but want to make mention of it in case it is.

When I first turn on the Mix Max and it is reading the drives and the start up screen is on, it takes an excessive amount of time to move on to the main screen. The Please Wait screen also stays on a long time when we unplug it from the computer - even though we do use the "Remove Hardware" option.

Sorry but another FIRST TIME event: The Mix Max finally passed the Start screen and for the very first time I saw it say, "Free 4MB of Space to Build Music Library". It's a super quick flash-by screen. It keeps coming up as we choose Video, Music, Now Playing or Pictures but it doesn't happen when we choose Settings.

Thank You For Your Time,
Marquita
Pantheratigris1703@yahoo.com

Roy,
THANK YOU, THANK YOU for that 4 MB fix! I purchased this against my better judgement even after reading all of the problems. I have had great luck putting our movies onto it, and was thinking I was the "exception" to all the problems. Then the first trip in the car we try to take and BOOM, stupid thing freezes and won't play. I was scared I was stuck with this $80 piece of crap. THANKS! :)

Ok, maybe I was premature......lol, this P.O.S will not work. It has only been used like 3 or 4 times. I can't get it to work no matter what. I wish shrinking the movies was my problem, but it just won't work. Did anyone have any luck getting theirs replaced or fixed?? Otherwise I am out quite a bit of money. Any suggestions on a player similar for about the same $$ yet more reliable?? UGH! This is so frustrating.

Xmann, don't get me wrong. I think you're very generous. I just didn't want to see someone get into trouble.

I Have Finally Gotten Around To Starting Up A Website. I Have A Tutorial To Make Video's Compatible With The Disney Mix Max.

Email Me To Get More Information

Brandonduh@msn.com

Thanks!

I purchased the mix max for my daughter for Christmas, she loves it! But I have tried to put videos(music videos)that I already have on my computer on to it. I have tried several things with no results... I have used windows media 10 to drag and drop , it said it was successful and then when i looked on the mix max it was not on there, if I opened it through my computer it showed that it was there but cannot find on mix max. So I downloaded the encoder and tried that way....did not work. please help how can i get videos on this thing?

how do i download a movie or video on a disney mix max using a macbook pro....

mp4???

let me know

thanx

If anyone learns how to create a playlist please post. My daughters have so many songs on their player that I wanted to group them to make them easier to find. Thanks.

I was wondering if anyone could help me. I bought a clip for my son's mix max and it will not play it- the screen looks as though the clip is going to start then it just goes back to the drop down menu with the clip title under it.

Help

When I rip a DVD onto my PC it has the file type VTS_01_1.VOB can you please tell me if this will still work with Keiths instructions above or do I need to do something else too?

Many thanks

When I rip a DVD onto my PC it has the file type VTS_01_1.VOB can you please tell me if this will still work with Keiths instructions above or do I need to do something else too?

Many thanks

i am receiving a "file not supported" message after entering the movie Princess Diaries 2, which was purchased new (from ebay for $30) it was only viewed 2 times, any ideas?

Wanted to thank everyone. I am using dvdfab HD Decrypter in conjunction with Pocket DVD wizard. This setup works great and produces great quality. I have managed to make 40 movies in about a week of evenings. Any Idea if this thing will work with SD cards larger than 2 GB

Wanted to thank everyone. I am using dvdfab HD Decrypter in conjunction with Pocket DVD wizard. This setup works great and produces great quality. I have managed to make 40 movies in about a week of evenings. Any Idea if this thing will work with SD cards larger than 2 GB

"NO VIDEOS" ERROR

Sorry if this has already been answered, but couldn't find anyone else with this exact problem.

Mix Max shows "No Videos" when Pirates SD card is inserted. Have been able to play this movie in the past. Tried resetting and removing/replacing the SD card several times to no avail. Also, it shows "No Music" when I try to play music and the SD card is inserted. As soon as I remove the card, I can play the music stored on the Mix Max's memory. Obviously still shows "No Videos" when SD card is removed. I can see the movie file on the SD card when I insert it directly into my computer; can't play it of course.

When my boy first got it (this Christmas) we did have to reset it numerous times to overcome freezing problems. Haven't had those in several weeks.

Any thoughts?

Thanks. briangmr@yahoo.com

Just an FYI...

This site is dedicated to the FREE DVD-WMV tool to convert from DVD to WMV. DVD-WMV Supports the Windows Media Audio Pro Codec which allows 5.1 audio support.

http://dvd-wmv.com/

I haven't tried this software yet, as I purchased Pocket DVD Wizard and it works great for me. But I thought it might be helpful for those not wanting to purchase extra software.

Hi, I'm trying the IMtoo dvd ripper and the sound is not sync'd up with the video. I've tried it a few times on the 'general pocket pc' format as suggested above. Has anyone else had this problem? Thanks.

Have just added a 2GB sd card into mix max player. Copied across my mp3 music files. But when viewed on mix max screen all information such as track title, album etc not displayed. Same files copied onto 512mb internal memory of player are O.K. Anybody know why, email sapj.100@ntlworld.com

I want to load PBS podcasts that are available for iPod to my son's Mix Max Video Player. I can download the podcasts to iTunes, but can't figure what I must do to get them to sync via Windows Media Player. Does anyone know how to do this? Please email musicbox3@mindspring.com - Many thanks.

Hey B.Miller try the firmware instructions located here

http://digiblue.com/customer-service/faqs/disney/mixmax/14.html

See if that helps. You may already have the newest firmware for the player but "flashing" it with the recovery tool may help correct your issues. If you don't have the latest firmware then updating couldn't hurt any way!

I just bought 2 mix max's in pink princess at walmart.com for $49.00 they were on clearence im so excited...i just need to figure out where to get music for them now...does anyone know where to download it to...is it like limewire or something

I have an orange High School Musical mix max. But can someone help? When I press shuffle (get rid of all music and replace with new) it says its empty so I'll start to load on new music but then it says max too full and when I turn it on it has the same music I tried deleting :(

Windows Media Encoder issue: Keiths instructions to use 9.1, but only available 9.2. I used the 9.2 and it works fine. Hope that helps some of those concerned. I converted a 3gP file (nokia video) to .wmv, then used the encoding software as Keith said, but only changed the selection from 9.1 to 9.2. Sponge Bob is playing fine. Hope that helps some who are worried about the 9.2.

Windows Media Encoder issue: Keiths instructions to use 9.1, but only available 9.2. I used the 9.2 and it works fine. Hope that helps some of those concerned. I converted a 3gP file (nokia video) to .wmv, then used the encoding software as Keith said, but only changed the selection from 9.1 to 9.2. Sponge Bob is playing fine. Hope that helps some who are worried about the 9.2.

How do i put videos?

Hey does any1 no how 2 put music in mix-max i need help?
Pretty plz

UNCLE! I am beyond frustrated with these things- I have one for each of my kids, and they're basically paperweights. I simply cannot get movies onto them. I have memory cards, I have movies, I've tried. I've spent HOURS trying to do this. SIMPLE. I need something SIMPLE.

does anybuddy know how to fix your dinsey mix max when the screen turns white and you have pushed the reset button about 10 times and ii's still not working if you do please write me

Sara, you have the white screen of death. I would return it. Some units are simply defective. I do not know a white screen fix.

Thomas is correct. A lot of time has passed since my original post and instructions. Windows Media Encoder 9.1 is no longer available. Simply choose the 9.2 version as he instructed and everything works the same.

Does anyone know if I can play Nfushion movie cards. Nichelodians version of mix max. I have spongebob, but it won't play. It lists the titles, but that's it. Is there a setting I can change or something?

how do u upoad vidz???